2023 Webinars
 Cybersecurity What to Know for Your Business!
Cyber threats are growing— is your business ready? In this IAAPA webinar, Jurate, GTM Lead for Security at Microsoft, shares insights on emerging cyber risks, evolving regulations, and best practices to protect your business. Learn about ransomware, phishing, AI-driven threats, and how to stay secure through software updates, employee training, and risk mitigation. Watch now to stay ahead of cybercriminals and ensure compliance!
December 20th, 2023
Sleighing Success: Career Strategies for Tomorrow's Leaders
As the industry evolves, so do career opportunities for emerging professionals. In this IAAPA webinar, industry leaders share their career journeys, networking strategies, and leadership insights. Learn how to build connections, stand out, and advance your career. Whether you're starting out or aiming for growth, this session offers valuable advice for success in 2024 and beyond.
December 19th, 2023
IAAPA European Ride Safety Report 2022
This webinar explores key findings from the IAAPA European Ride Safety Report 2022, analyzing safety trends, incident rates, and industry improvements. It examines long-term data, staffing challenges, and COVID-19’s impact while highlighting best practices for enhancing ride safety.
December 18th, 2023
IAAPA's Sustainability Journey: Insights into the Materiality Assessment and Next Steps
Sustainability is a growing priority for the attractions industry, and IAAPA is developing a structured ESG strategy. In this webinar, Andreas Andersen (CEO of Liseberg) and Alexander Meyer Zum Felde (Partner at BCG) discuss IAAPA’s materiality assessment and next steps. Learn about key ESG priorities, industry benchmarking, sustainability initiatives, and regulatory impacts. Watch now to explore IAAPA’s roadmap for a greener future!
December 14th, 2023
Family Entertainment Centers/Location-Based Entertainment: Expo Preview
Get ready for IAAPA Expo 2023 with this webinar tailored for Family Entertainment Center professionals. Explore 550,000+ square feet of exhibits, 1,100+ companies, and 30+ hours of buying opportunities. Learn key tips, including the FEC 101 program and FEC Reception, to maximize networking and make the most of your expo experience.
October 26th, 2023
Accessibility for People with a Disability Starts with Hospitality
Inclusive experiences start with accessibility. In this IAAPA webinar, Marianne Dijkshoorn, author of Make Your Event Accessible for Everyone, shares strategies for making attractions more welcoming. Learn key accessibility elements, common barriers, and simple solutions. Watch now to see how small changes make a big impact!
October 18th, 2023
The Proactive Communicator
Miscommunication is a major challenge, often caused by unclear messaging and assumptions. This webinar explores key strategies to improve clarity, navigate challenges like confrontation and criticism, and enhance communication through intentional behaviors like accountability, empathy, and collaboration. Watch now to strengthen your communication skills and build better connections.
October 17th, 2023
State of the Amusement Insurance Industry
This webinar examines rising insurance premiums, the impact of a prolonged hard market, and key factors driving costs, including social inflation, economic trends, and climate change. Experts also discuss strategies for building stronger partnerships with insurers to manage risks and reduce expenses.
October 12th, 2023
Transform the Guest Experience at Your Park or Attraction With Generative AI
AI is revolutionizing theme parks by enhancing guest experiences, streamlining operations, and personalizing interactions. This IAAPA webinar with Microsoft AI experts explores Generative AI’s role in guest services, marketing, automation, and data security, offering practical insights for innovation in the attractions industry.
October 10th, 2023
The Tools That All Great Leaders Have
This IAAPA webinar with Shawn Welch explores what makes great leaders stand out, focusing on vision, accountability, and trust. It covers leadership development, employee and guest experience, and common training mistakes, offering practical strategies to build a strong workplace culture.
September 27th, 2023
Water Parks Spotlight: The Caribbean
This webinar highlights two Caribbean water parks—Baha Bay in the Bahamas and Five Islands Park in Trinidad—exploring their unique attractions, amenities, and operational challenges. Learn how these parks leverage natural beauty, cater to tourists and locals, and navigate regional obstacles. Watch now to gain insights into the Caribbean water park industry.
September 21st, 2023
The Rise of Automation in Family Entertainment - Harnessing the Power to Improve Labor, Time Management, and Guest Experience
Automation is transforming the attractions industry by streamlining operations, enhancing guest experiences, and optimizing labor without replacing the human element. This webinar explores the benefits of QR codes, reducing bottlenecks, and creating seamless, engaging experiences that boost efficiency and revenue. Watch now to learn how automation can elevate your business.
September 19th, 2023
Live Chat: Understand ADA Litigation Threats Post-Campbell v. Universal
This webinar examines the legal impact of Campbell v. Universal on ADA compliance and ride safety. Experts discuss accessibility bias, liability concerns, manufacturer guidelines, and the need for collaboration between operators, manufacturers, and disabled guests. Learn best practices for balancing safety, inclusivity, and legal responsibilities in the attractions industry.
September 14th, 2023
Trends Shaping the Attractions Landscape
This webinar explores the evolving trends shaping the attractions industry, from technological innovations like augmented reality and contactless ticketing to the rise of micro parks, sustainability, and immersive storytelling. Discover how shifting visitor expectations, globalization, and competition from stay-at-home entertainment are influencing the industry. Watch now to stay ahead of emerging trends and adapt to the changing landscape.
September 13th, 2023
Queues Redefined: How Smartphone Augmented Reality Can Change Theme Parks
This webinar explores how augmented reality (AR) transforms wait times into engaging experiences, enhances storytelling, and drives revenue through interactive games and merchandise. Learn how AR scavenger hunts, digital collectibles, and real-time guest interactions can boost satisfaction and encourage repeat visits. Discover why AR is the next big innovation for theme parks.
September 6th, 2023
Knott's Scary Farm 50 - Behind the Screams
Discover the history of Knott’s Scary Farm, the world’s longest-running theme park Halloween event. This webinar explores its 1973 origins, the creation of the first haunted maze in 1977, and innovations like scare zone sliders. Featuring insights from industry experts, it’s a must-watch for fans of haunted attractions and theme park history.
August 15th, 2023
Cyber Security - How to Manage, Mitigate and Transfer Risk
With cyber threats on the rise, this webinar explores key risks like phishing, malware, and insider breaches while providing strategies to assess vulnerabilities, strengthen security, and respond to incidents. Learn how to protect sensitive data, engage third-party vendors, and leverage cyber insurance to safeguard your organization. Ideal for attractions industry professionals looking to enhance cybersecurity.
July 25th, 2023
All About Food Safety
Food safety is key to guest satisfaction and business success. In this IAAPA webinar, experts Rob Gordon and Ken Handler share best practices on risk prevention, proper food handling, HACCP principles, staff training, and vendor partnerships. Whether you run a large park or small venue, this session offers practical strategies to ensure compliance and protect guests.
June 13th, 2023
Q&A with Florida Regulators: Learn About Upcoming Changes to Florida Amusement Ride Law
As the attractions industry faces economic shifts, changing guest expectations, and new technologies, what trends will shape its future? In this IAAPA webinar, industry expert Robbie, Insights Analyst Lead at Catapult, shares data-driven predictions for 2023, covering consumer spending, sustainability, digital engagement, and industry adaptation. Stay ahead of trends and make informed business decisions.
June 8th, 2023
Water Parks Live Chat: Creating a Culture of Safety From the Frontline Perspective
This webinar explores how to build a strong safety culture in water parks by engaging frontline staff, leading by example, and making safety a daily priority. Experts discuss collaborating with health and safety teams, integrating safety into ride design, and keeping training engaging through games, recognition, and team-building. Watch now to learn how to create a safety-first mindset that empowers staff and enhances guest experiences.
June 7th, 2023
Content Creation
Engaging content is key to standing out online. In this IAAPA FEC Committee webinar, Barry Zelickson and Nate Reinhart, co-creators of Fun Across America, share insights on content creation, social media strategy, and digital marketing. Learn how to leverage platforms, create compelling content, and grow your online presence.
June 6th, 2023
Intellectual Property in Attractions A Global View of Rights and Remedies
This webinar explores intellectual property rights in the attractions industry, covering trademarks, copyrights, patents, and enforcement across the United States, European Union, United Kingdom, and China. Industry professionals will gain insights into IP protection, legal compliance, and strategies to safeguard their brand globally.
May 30th, 2023
Crowd Management Principles
This webinar explores the science and psychology of crowd behavior, offering key strategies to enhance safety, optimize flow, and mitigate risks. Experts discuss crowd formation, density limits, egress planning, and risk assessment using the DIM-ICE framework. With real-world simulations and case studies, this session provides practical insights for professionals in attractions, events, and security operations.
May 19th, 2023
Opportunities in Culinary Sustainability
Join us for the "Opportunities in Culinary Sustainability" webinar to explore strategies for reducing waste and promoting eco-friendly practices in the food and beverage industry. This engaging session covers supporting local products, effective recycling and composting, and sustainable catering for events. Gain actionable insights and innovative solutions to enhance your approach to culinary sustainability.
April 19th, 2023
Dive Into the Latest FEC & LBE Trends Featured at IAAPA FEC Summit 2023 and More
The FEC and LBE industry is evolving fast, and staying ahead of trends is key to success. In this IAAPA webinar, industry experts and FEC Committee members share key takeaways from the IAAPA FEC Summit 2023, covering emerging trends, strategic planning, innovative business models, and operational insights. Watch now for expert strategies to grow and thrive!
February 23rd, 2023
IAAPA's Cost of Goods
Managing Expenses and Maximizing Profitability. This webinar explores strategies to control Cost of Goods Sold (COGS) in food and beverage operations. Topics include inventory management, pricing, waste reduction, theft prevention, and menu optimization. Learn how to adapt to cost fluctuations, leverage data, and improve financial performance in the attractions industry.
February 21st, 2023
IAAPA's Ride Safety Report
This webinar reviews IAAPA’s annual Ride Safety Report, analyzing industry injury trends and safety improvements. Conducted with the National Safety Council, the report shows a steady decline in injury rates and increased industry participation in safety reporting. Learn how data-driven insights help enhance safety standards across amusement facilities.
February 9th, 2023
Live Chat: Ready, Set, Present: A Step-by-Step Guide to a Conference Session Proposal
This webinar, presented by Tom Van Liefferinge, Education Manager at IAAPA EMEA, offers practical guidance on crafting a successful conference session proposal for the IAAPA Expo. Attendees will learn about selection criteria, best practices, and how to create engaging, industry-relevant content that aligns with IAAPA’s educational goals. Watch now to prepare a compelling proposal for the IAAPA Expo!
February 7th, 2023
How to Educate Your Guests: Educational Opportunities are Everywhere
Discover how theme parks can enhance guest experiences by integrating education into attractions. With 70% of visitors attending with family, educational elements add value and increase satisfaction. This webinar explores effective strategies like storytelling, interactivity, and technology to create engaging, meaningful experiences that foster learning and family bonding.
January 25th, 2023
What's in Store for the Attractions Industry's Trends in 2023?
As the attractions industry faces economic shifts, evolving guest expectations, and new technologies, what trends will shape its future? In this IAAPA webinar, industry expert Robbie, Insights Analyst Lead at Catapult, shares data-driven predictions for 2023, covering consumer spending, sustainability, digital engagement, and industry adaptation. Gain valuable insights to stay ahead and make informed business decisions. Watch now!
January 24th, 2023
Working Abroad...Is This Right For Me?
Considering working abroad? IAAPA committee members Neva and Scott host industry experts who share insights on the challenges and rewards of expatriate life in places like Hong Kong, the UAE, Jordan, and the UK. They discuss key considerations, cultural adaptation, and real-world experiences to help you decide if an international career is right for you. Watch now!
January 18th, 2023
How to Flush Toxic Leadership Down the Drain
Toxic leadership harms team morale, motivation, and performance. This webinar explores self-awareness as the key to effective leadership and introduces the FLUSH Principle—feedback, listening, understanding, self-development, and humility—to eliminate toxic behaviors. Shawn Welch shares insights on identifying toxic traits, improving leadership skills, and fostering a healthier workplace. Watch now to transform your leadership and build a stronger team.
January 12th, 2023
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