Crisis Management for FECs and LBEs: Strategies to Protect, Respond, and Recover


Webinar Description

 In today’s fast-paced and unpredictable environment, Family Entertainment Centers (FECs) and Location Based-Entertainment (LBEs) face a wide range of potential crises—from health and safety incidents to natural disasters, cyberattacks, and PR challenges. Are you prepared to respond swiftly and confidently?

Join us for an in-depth webinar where industry experts will share practical crisis management strategies tailored specifically for the unique operations of FECs. Learn how to build a proactive crisis response plan, communicate effectively during emergencies, and safeguard your brand reputation while ensuring guest and staff safety.  

Learning objectives:

  • Common crisis scenarios affecting FECs and LBEs and how to prepare
  • Communication tactics for internal teams and the public
  • Key components of an effective crisis management plan
  • Tools and resources to support recovery and business continuity

Speakers

  •  Carolyn McLean, Crisis Communication Expert, PR Ninja   

  •  Daniel Ruffin, CEO, C&R Creative Solutions, LLC.    

  •  Erin Davis, VP of Operations, Big Air USA  

  • Tim Sharp, Brand President, Urban Air Adventure

Details

 CEUs: 1.0

 Session Time: 90 minutes

 Language: American English

 Key Features: Recording of live presentation on 06/18/2025

Prices

Member Status Price
Member* $0
Nonmember $49

*Login to access IAAPA member pricing.

Nonmember $49.00

Seats
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