Webinar Description
Creating a truly inclusive experience starts with understanding and prioritizing accessibility. In this insightful webinar, Marianne Dijkshoorn, an expert in event accessibility and author of Make Your Event Accessible for Everyone, shares practical strategies for making theme parks, attractions, and events more welcoming for guests with disabilities.
This session covers:
• The importance of accessibility and why it begins with hospitality
• Understanding guest needs—one in five people have a disability, and they seek clear accessibility information before visiting
• Key elements of accessibility including website information, physical access, and emergency evacuation planning
• Common accessibility barriers and simple solutions that require little to no budget
• How major attractions, like Disneyland, have set the standard for inclusive experiences
From ensuring clear online information to improving on-site access and emergency preparedness, this webinar highlights practical steps that attractions can take to enhance inclusivity. Watch now to learn how small changes can make a big impact on guest experience and participation.
Speakers
Details
CEUs: 0.5
Session Time: 30 minutes
Language: American English
Key Features: Recording of live presentation on 10/18/2023
Prices
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