Webinar Description
Understanding service animals is essential for creating an inclusive and legally compliant environment in the attractions industry. This webinar clarifies the definition of service animals under the ADA, focusing on dogs and, in specific cases, miniature horses. It explains the difference between service animals and emotional support animals, outlining when and how businesses must accommodate them. Key topics include ADA requirements, proper etiquette for interacting with service animals, and how to handle access to rides, pools, and seasonal attractions. The session also covers workplace accommodations under Title I of the ADA, ensuring employees with service animals receive necessary support. Attendees gain practical insights into compliance, best practices, and fostering a welcoming experience for all guests and employees.
Speakers
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Erik Beard, Managing Member and General Counsel, International Ride Training LLC
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Marian Adams, Operational Safety & ADA Compliance, Universal Orlando Resort
Details
CEUs: 1.0
Session Time: 60 minutes
Language: American English
Key Features: Recording of live presentation on 10/11/2022
Prices
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Price |
| Member* |
$0 |
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