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IAAPA’s Online Learning Center

The IAAPA Online Learning Center provides access to a repository of diverse courses that were created addressing the unique perspective of the amusement and attractions professional. Because of the flexible pricing, your entire team can economically obtain expert knowledge, conveniently accessible from a computer. Relevant industry training - accessible anytime and anywhere!

Online Courses

IAAPA currently offers 7 course titles designed to train front-line employees, new hires, or employees returning for the new season. In addition each course includes a brief refresher on the basics of safety, the importance of keeping the facility clean and how to work as team. Interactive quizzes are integrated into all courses to reinforce learning. Additionally all courses are available in English and Spanish.

First Steps Guest Relations

This IAAPA online course introduces your employee to the concept of guest services and their critical role in delivering a quality guest experience. $49.00 - $69.00 - English Español
First Steps in Games Operations

This IAAPA online course illustrates how to open, run and close a mid-way games area $49.00 - $69.00 - English Español
First Steps in Ride Operations

This IAAPA online course outlines the key steps in any typical ride operator’s job from pre-opening check lists to closing the ride at the end of the day. $49.00 - $69.00 - English Español
First Steps in Safety

This IAAPA online course emphasizes the critical role of safety awareness in delivering a safe and fun experience for guests. $49.00 - $69.00 - English Español
First Steps in Supervision

This IAAPA online course is aimed at the newly promoted supervisor $49.00 - $69.00 - English Español
Serving Guest with Disabilities in the Attractions Business

This IAAPA online course explores how attractions employees can effectively serve guests with disabilities. $49.00 - $69.00 - English Español
Understanding Sexual Harassment in the Attractions Industry

This IAAPA online course explores the issue of sexual harassment in the workplace. $49.00 - $69.00 - English Español

Pricing

Courses can be purchased individually or in multiples. Significant discounts apply for purchasing in volume making it easy and affordable to provide the right course to the right members of your team. Courses can be accessed up to 1 year (365 days) after date of purchase. Prices are shown in US dollars.

Price Per Seat (US$)
# Course Seats	Member	Nonmember
1-9	$49.00	$69.00
10-49	$39.00	$59.00
50-99	$19.00	$28.00
100+	$9.00	$13.50

How do I purchase courses in IAAPA’s Online Learning Center?

Click on any of the course titles above (English or Spanish.) Select the quantity of courses and add the selected title to your cart.

Before checking out you will need to log-in to the IAAPA Online Learning Center. To do this you will need a log-in and password.

IAAPA members should use the following:

Log-in: Your Email Address
Password: IAAPA member number

If you do not know your IAAPA member number or, if you would like assistance creating one, contact IAAPA at the following emails depending on your region: AsiaPacific@IAAPA.org (Asia Pacific), EMEA@IAAPA.org (Europe, Middle East, Africa), LatinoAmerica@IAAPA.org (Latin America and Caribbean), NorthAmerica@IAAPA.org (US and Canada).

You can also log-in to the online learning center before you begin a purchase.

For questions about IAAPA's online learning center, how to purchase courses or access the site, contact:

Rena Quinata at: RQuinata@IAAPA.org

Earn Credit Hours towards IAAPA Certification

Many courses offered in the online learning center are worth credit hours that can be used to earn the designation IAAPA Certified Attraction Manager (ICAM) and IAAPA Certified Attractions Leader (ICAL) or Certified attractions Executive (ICAE.) More information here.

IAAPA Webinars

IAAPA webinars are offered for free and are available exclusively for IAAPA members. Topics have included safety and maintenance, revenue generation, emergency management, marketing and branding, guest relations, and more. Webinars are recorded and are available to view in the members-only section of the IAAPA web-site. More information here.

Registrants can earn 1 credit hour towards IAAPA Certification by participating in a webinar.

Contact Us

For questions about IAAPA's Online Learning Center, how to purchase courses or access the site, contact:

Rena Quinata at: RQuinata@IAAPA.org

International Association of Amusement Parks and Attractions

9205 Southpark Center Loop

Suite 300

Orlando, FL 32819

Ph: +1 321/319-7600

Email: RQuinata@IAAPA.org

International Association of
Amusement Parks and Attractions (IAAPA)

9205 Southpark Center Loop
Suite 300
Orlando, FL 32819 USA
Phone: + 321/319-7600
Email: IAAPA@IAAPA.org

IAAPA Resources

*Language translation provided by microsofttranslator.com. Some information may not translate accurately in all languages.

IAAPA’s Online Learning Center

First Steps Guest Relations

First Steps in Games Operations

First Steps in Ride Operations

First Steps in Safety

First Steps in Supervision

Serving Guest with Disabilities in the Attractions Business

Understanding Sexual Harassment in the Attractions Industry

International Association of
Amusement Parks and Attractions (IAAPA)

Industry & IAAPA News

FUNWORLD Magazine

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Member Directory

Global Offices

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IAAPA Expos

IAAPA’s Online Learning Center

First Steps Guest Relations

First Steps in Games Operations

First Steps in Ride Operations

First Steps in Safety

First Steps in Supervision

Serving Guest with Disabilities in the Attractions Business

Understanding Sexual Harassment in the Attractions Industry

International Association of Amusement Parks and Attractions (IAAPA)

International Association of
Amusement Parks and Attractions (IAAPA)