Serving Guest with Disabilities in the Attractions Business

This course examines how attractions employees can effectively serve guests with disabilities.

The course provides a variety of real-life scenarios in serving guests with disabilities that employees in attractions can expect to encounter.  It defines the concept of disability, gives examples of preferred words and actions employees can use in everyday situations and examines customer service situations and how to deal with irate guests.         

Each section of the course includes an interactive quiz to reinforce learning.

This is an excellent course for front-line employees, new hires or employees returning for the new season.     

Pricing

Courses can be purchased individually or in multiples. Significant discounts apply for purchasing in volume making it easy and affordable to provide the course to many members of your team. Courses can be accessed up to 1 year (365 days) after date of purchase. Prices are shown in US dollars. 

Price Per Seat (US$)

# Course Seats  

Member

Nonmember

1-9

$49.00

$69.00

10-49

$39.00

$59.00

50-99

$19.00

$28.00

100+

$9.00

$13.50

 

Price:

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