Incident Reporting: The Concierge Approach

Session Description

The presentation will highlight how this small-to-medium size business has created a successful program to “personalize” their incident reporting process using a “concierge” approach. 

- CONCIERGE = Incident Administrator

- 3 R’s = What makes the program work

Learn the benefits of the “concierge” approach to incident reporting from Santa Cruz Seaside Company. This session will explore the 3 R’s: Resources, Resolution, Results and how they contribute to the programs' success. Walk away with new strategies and best practices to protect your employees and your organization.

Speakers

  • Robert Bosken, Risk Manager, Santa Cruz Seaside Company

Details

 CEUs: N/A

 Session Time: 20 minutes

 Language: American English

 Key Features: Recording of live presentation from IAAPA Expo 2024

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