Session Description
With consumer expectations at an all-time high, your events team needs the right tools to help them manage those expectations and prevent negative guest interactions. In this session, we'll discuss the pitfalls of misleading marketing and the importance of building consistency through every part of your birthday party experience. We'll also discuss tips to help hosts identify issues and de-escalate them before it's too late.
Speakers
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Sherry Howell, Brand Engagement Director, CenterEdge Software
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Jenna Boyo, Manager, Planet Lazer Kelowna
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Arron Williams, CEO, Play Abby Franchising Corp
Details
CEUs: N/A
Session Time: 60 minutes
Language: American English
Key Features: Recording of live presentation from IAAPA Expo 2023
Prices
| Member Status |
Price |
| Member* |
$0 |
| Nonmember |
$99 |
*Login to access IAAPA member pricing.
