Online Home | My Account Attractions Industry Training Professional Development Product Catalog FAQs Shopping Cart Home > Attractions Industry Training Attractions Industry Training Designed with you in mind! Whether you're interested in self-development, training your front line staff, new hires, or employees returning for the season, IAAPA offers valuable courses for all career levels. Our library of industry specific training courses cover best practices, trends, and insights for your attraction. All courses are available in English; some are offered in Spanish. *New Course* IAAPA Security Training Course Series This five-part series will provide a greater understanding of how to recognize and respond to critical incidents that range from suspicious behavior, hostile intruders, guest screening, and managing heightened emotions. Learn more. First Steps: Be Safe This IAAPA online course emphasizes the critical role of safety awareness in delivering a safe and fun experience for guests. Learn more. First Steps: Games Operations This IAAPA online course illustrates how to open, run and close a mid-way games area. Learn more. Disponible en Español. First Steps: Guest Relations This IAAPA online course introduces your employee to the concept of guest services and their critical role in delivering a quality guest experience. Learn more. Disponible en Español. First Steps: Ride Operations This IAAPA online course outlines the key steps in any typical ride operator’s job from pre-opening check lists to closing the ride at the end of the day. Learn more. Disponible en Español. First Steps: Supervision This IAAPA online course is aimed at the newly promoted supervisor. Learn more. Disponible en Español. Serving Guest with Disabilities in the Attractions Business This IAAPA online course explores how attractions employees can effectively serve guests with disabilities. Learn more. Disponible en Español. Understanding Sexual Harassment in the Attractions Industry This IAAPA online course explores the issue of sexual harassment in the workplace. Learn more. Disponible en Español.