Course Description
Manage your relationships on an adult basis when things get tough and be able to deal with performance issues in a calm, consistent and systematic way. Learn to respond constructively to denial or emotional responses.
Course Objectives
- Identify the triggers for adult/child/parent behavior and guide towards adult-adult interactions
- Adopt a systematic and positive problem solving approach to frame productive meetings
- Manage denial and emotional responses effectively
- Explain the consequences of no or low improvement
- Understand the importance of regular monitoring in sustaining performance improvement
Prices
| Member Status |
Price |
| *Member |
$24 |
| Nonmember |
$34 |
*Login to access IAAPA member pricing.
Details
CEUs: 1.0
Training Time: 34 minutes
Language: American English
Key Features: Audio Narration, Inline Activities, Supplemental Resources, Video, Post-Assessment
