Skip to main navigation Skip to main content

Home

  • Join
  • Expos
  • Member Directory
  • Events Calendar

Search

Menu

Online Learning Home  |  
My Account Attractions Industry Training Professional Development Product Catalog FAQs Shopping Cart  
Home > Product Details

Serving Guests with Disabilities in the Attractions Business


Course Description

This course examines how attractions employees can effectively serve guests with disabilities.

The course provides a variety of real-life scenarios in serving guests with disabilities that employees in attractions can expect to encounter.  It defines the concept of disability, gives examples of preferred words and actions employees can use in everyday situations and examines customer service situations and how to deal with irate guests.

Each section of the course includes an interactive quiz to reinforce learning.

This is an excellent course for front-line employees, new hires or employees returning for the new season.

Prices

Member Status Price
Member $24
Nonmember $34   

Details

 CEUs: 1.0

 Training Time: 45 minutes

 Language: American English

 Key Features: Video, Audio Narration, Inline Activities


Price:

Seats
Register

Get your Business Growing with an IAAPA Membership!

Discover new ways to improve performance, increase efficiency, and positively impact your bottom line.
Join now

Stay informed on all the latest in the attractions industry

Discover the latest trends and issues shaping the industry with Funworld and IAAPA News Daily.
View IAAPA News 

IAAPA

Global HQ

4155 West Taft Vineland Road
Orlando, FL 32837

Phone: +1 321-319-7600
Fax: +1 321-319-7690
E-mail: IAAPA@IAAPA.org

Menu 3: International Pages

  • IAAPA Asia Pacific
  • IAAPA Europe, Middle East, and Africa
  • IAAPA Latin America and Caribbean
  • IAAPA North America
Instagram Twitter Linked In Facebook YouTube

Menu 2: Side Menu

  • Expos
  • Membership
  • Events
  • News
  • Connections
  • Education
  • Safety & Security
  • Research & Resources
  • Public Affairs
  • About IAAPA
  • Advertise
  • Sponsor
  • Press Room

Menu 1: Exposed in Header

  • Join
  • Expos
  • Member Directory
  • Events Calendar
  • Login

© 2020 International Association of Amusement Parks and Attractions (IAAPA). All Rights Reserved.

Menu 4: Terms and Privacy

  • Privacy Policy
  • Site Map

Menu 1: Exposed in Header

  • Join
  • Member Directory
  • Foundation
  • Events Calendar
  • Login

Menu 2: Side Menu

  • Expos
    • IAAPA Expo
    • IAAPA Expo Asia
    • IAAPA Expo Europe
  • Membership
    • Join
    • Renew
    • Membership Benefits
  • Events
  • News
    • All News
    • Funworld
    • IAAPA News Daily
  • Connections
    • All Connections Opportunities
    • Find an Attraction
    • Find a Supplier
    • IAAPA Job Board
    • IAAPA Leadership Summit
  • Education
    • All Education Programs & Services
    • IAAPA Certification
    • Online Learning
    • Webinars
  • Safety & Security
    • All Safety and Security Resources
    • IAAPA Security Advisory Program
    • Facility Excellence Tool
  • Research & Resources
    • All Research & Resources
    • Research
    • Crisis Communications Assistance
    • Toolkits
  • Public Affairs
    • IAAPA Asia Pacific
    • IAAPA Europe Middle East Africa
    • IAAPA Latin America Caribbean
    • IAAPA North America
  • About IAAPA
    • IAAPA Leadership
    • Awards
    • Volunteer With IAAPA
    • Press Room
    • Give Kids The World
    • IAAPA Foundation
    • Careers at IAAPA
    • IAAPA Member Code of Conduct
    • Member Store
  • Advertise
  • Sponsor
  • Get Involved
  • Regions
    • IAAPA Asia Pacific
    • IAAPA Europe, Middle East, and Africa
    • IAAPA Latin America and Caribbean
    • IAAPA North America
  • Privacy Policy
  • Site Map
Instagram Twitter Linked In Facebook YouTube