Session Description
Long gone are the days where we receive feedback across three channels: in person, voicemail, or letter. We now operate in a feedback environment where we still receive in person comments and phone calls, but what about all of the other channels like emails, social media comments, review sites, and direct messages? How do you hold your guest service voice across every channel that might also be answered by different departments in your org?
Speakers
Details
CEUs: N/A
Session Time: 12 minutes
Language: American English
Key Features: Recording of live presentation from IAAPA Expo 2024
Prices
Member Status |
Price |
Member* |
$0 |
Nonmember |
$99 |
*Login to access IAAPA member pricing.