First Steps: Games Operations

Course Description

First Steps: Games Operations is designed to help game employees with the skills they need to ensure guests have a positive experience. This course focuses on Opening the Game, Getting and Keeping Players, Operating the Game, and Closing the Game.

In addition, this course includes key reminders on working with our guests, basic safety, the importance of keeping the facility clean, and teamwork. This 30-minute course includes inline activities and a knowledge check to reinforce the concepts. This is an excellent course for frontline employees, new hires, or employees returning for the new season.

Course Objectives

  • Learn how to set up your game area
  • Understand how to get and keep players
  • Know how to operate your game correctly and efficiently
  • Identify general game-closing tasks


 CEUs: .50

 Training Time: 30 minutes

 Language: American English

 Key Features: Inline Activities, Post-Assessment, Video


Member Status Price
*Member $49
*Member - Student or Young Professional $0
Nonmember $99

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3 Month Access - Nonmember Price $99.00