Extreme Weather Conditions and Operations


Session Description

As climate change drives more frequent and severe weather events, theme parks must adapt their operations to keep guests and staff safe. In this session, operators from Efteling and Europa-Park share real-world experiences managing extreme heat, snow, storms, floods, and high winds. They discuss how weather affects attractions, staffing, and infrastructure—and how parks can prepare with protocols, technology, and training. The session also touches on evolving guest expectations and the importance of clear communication during emergencies.

Speakers

  • Lukas Metzger, Head of Park Operations at Europa-Park, Germany

  • Coen Bertens, owner of Coen Bertens Consultancy, former Park Director at Efteling, Netherlands

Details

 CEUs: N/A

 Session Time: 30 minutes

 Language: American English

 Key Features: Recording of live presentation from IAAPA Expo Europe 2024

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