Course Description
Learners are taught some strategies for dealing with customers that you think are shoplifting. This includes what to do when a customer enters the store, what to do if you witness shoplifting, what to remember when processing refunds, and more.
Course Objectives
- Describe why greeting customers as they enter the store can help reduce shoplifting
- Describe how to handle suspicious customers
- Explain why knowing your store's return policy can help avoid inventory inaccuracies
Details
CEUs: .50
Training Time: 6 minutes
Language: American English, Canadian French, Latin American Spanish
Key Features: Animated Video, Audio Narration, Post-Assessment
