Attractions Industry Training

Designed with you in mind!

Whether you're interested in self-development, training your frontline staff, new hires, or employees returning for the season, IAAPA offers valuable courses for all career levels.

Our library of industry specific training courses cover best practices, trends, and insights for your attraction. All courses are available in English; some are offered in Spanish.

*New Course* IAAPA Security Training Course Series

This five-part series will provide a greater understanding of how to recognize and respond to critical incidents that range from suspicious behavior, hostile intruders, guest screening, and managing heightened emotions. Learn more.

First Steps: Be Safe

This IAAPA online course emphasizes the critical role of safety awareness in delivering a safe and fun experience for guests. Learn more.

First Steps: Games Operations

This IAAPA online course illustrates how to open, run and close a mid-way games area. Learn more. Disponible en Español. 

First Steps: Guest Relations

This IAAPA online course introduces your employee to the concept of guest services and their critical role in delivering a quality guest experience. Learn more. Disponible en Español.

First Steps: Ride Operations

This IAAPA online course outlines the key steps in any typical ride operator’s job from pre-opening check lists to closing the ride at the end of the day. Learn more. Disponible en Español.

First Steps: Supervision

This IAAPA online course is aimed at the newly promoted supervisor. Learn more. Disponible en Español.                                            

Serving Guest with Disabilities in the Attractions Business

This IAAPA online course explores how attractions employees can effectively serve guests with disabilities. Learn more. Disponible en Español.

Understanding Sexual Harassment in the Attractions Industry

This IAAPA online course explores the issue of sexual harassment in the workplace. Learn more. Disponible en Español.