Engaging Leadership: Strategies to Make Employees Your Competitive Advantage

Session Description

Discover the secrets of successful leaders to keep staff members performing at optimal levels which in turn keeps customers satisfied. Research tells us that managers and supervisors have a significant impact on whether employees will be engaged. Much of this comes down to how leaders treat their employees. Learn techniques to help your staff be more willing to put in extra effort to accomplish tasks that are central to the company’s goals.


  • Ruby Newell-Legner, Guest Experience Expert, 7 Star Service


 CEUs: N/A

 Session Time: 90 minutes

 Language: American English

 Key Features: Recording of live presentation from IAAPA Expo 2021


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3 Month Access - Nonmember Price $99.00