Session Description
Discover the secrets of successful leaders to keep staff members performing at optimal levels which in turn keeps customers satisfied. Research tells us that managers and supervisors have a significant impact on whether employees will be engaged. Much of this comes down to how leaders treat their employees. Learn techniques to help your staff be more willing to put in extra effort to accomplish tasks that are central to the company’s goals.
Speaker
- Ruby Newell-Legner, Guest Experience Expert, 7 Star Service
Details
CEUs: N/A
Session Time: 90 minutes
Language: American English
Key Features: Recording of live presentation from IAAPA Expo 2021
Prices
| Member Status |
Price |
| Member* |
$0 |
| Nonmember |
$99 |
*Login to access IAAPA member pricing.
