Doing More With Less: Maximizing Labor Efficiency When Cost Matters Most

Session Description

Memorable experiences are largely created through personal interactions facilitated by your most important asset: your employees. However, we've seen accelerated challenges related to hiring and retaining quality talent in the last couple of years. Demands for increased wages, enhanced benefits, and more flexibility have put a significant strain on employers, which directly impacts the guest experience and overall business. Join this session and learn how to get creative with modern solutions to labor challenges in every guest-facing department. This session will provide an outline for identifying, solving, and implementing opportunities to improve labor utilization and ultimately reduce costs. 


  • Josh Liebman, Guest Experience Evangelist
  • Jenny Fishpool, Vice President, Integrated Insight


 CEUs: N/A

 Training Time: 60 minutes

 Language: American English

 Key Features: Recording of live presentation from IAAPA Expo 2022


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