Session Description
Right now, guest expectations are changing. Guests expect the places they visit to embody their values and be a force for good by demonstrating a commitment to diversity, equity, inclusion and accessibility, as well as environmental and social goals. It's never been more important to create experiences designed for everyone to feel welcome, represented, and celebrated. Don’t miss this opportunity to hear from respected industry leaders from cultural and commercial attractions as they share tangible examples of how their organizations are rising to the occasion to create a welcoming experience that their guests can see, hear, and feel.
Speakers
- Anthony Rivera, SVP, Hospitality & Operations, Georgia Aquarium, Inc.
- Cathy Estelle, Director of Sales, California Academy of Sciences
- Jeff Hornick, VP Attraction Design & Development, SeaWorld Parks & Entertainment
- Jessica Van Dyke, VP Partnership Development, Event Network
Details
CEUs: N/A
Training Time: 60 minutes
Language: American English
Key Features: Recording of live presentation from IAAPA Expo 2022
Prices
| Member Status |
Price |
| Member* |
$0 |
| Nonmember |
$99 |
*Login to access IAAPA member pricing.
