A Stimulating Experience – Excitement for Some, Anxiety for Others

Session Description

Learn about populations with special needs including PTSD, autism, down syndrome, traumatic brain injury, dementia, and other conditions that can affect learning, such as ADD, dyslexia, and dyscalculia.  Discover best practices so destinations can adjust attraction design, staff training, and public programming to become more inclusive. Case studies from facilities will be shared to help provide tips for supporting individuals pre- and post-visit. Attendees will learn new ways to help ensure all visitors have a great experience.  


  • Tamera Brown, Executive Director, St. Louis Aquarium

  • Norman Burns, President & CEO, Conner Prairie

  • Diane Lochner, Vice President, PGAV Destinations

  • Brandon Thom, Vice President, Adventure Island, SeaWorld Parks and Entertainment


 CEUs: N/A

 Training Time: 60 minutes

 Language: American English

 Key Features: Recording of live presentation from IAAPA Expo 2021


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3 Month Access - Nonmember Price $99.00