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Criminal Liability for Amusement Accidents and the Impact of Social Media - 3 Month Access - Nonmember Price In recent years, there's been a notable rise in criminal indictments against amusement park officials and inspectors, a trend largely attributed to the influence of social media. This session delves into the link between social media and increased legal scrutiny, offering strategies to mitigate the risk of criminal cases arising from incidents at your park. | $99.00 | Add to Cart |
Crisis Communication Planning - Tips & Tricks - 3 Month Access - Nonmember Price Crisis planning and preparedness are more important than ever. Join as seasoned crisis experts share their secrets with you and learn how Walibi Belgium navigated crisis communications in the wake of the devastating floodings in 2021. | $99.00 | Add to Cart |
Cybersecurity Fundamentals for Your Attraction - 3 Month Access - Nonmember Price You’ve been warned your entire life about physical theft and how to avoid it. What isn’t addressed as often is how to avoid cybercrime. Successful team members realize online precautions are an absolute ‘must’ when it comes to safeguarding your attraction from cybercriminals who, within seconds, can steal valuable data and wreak havoc. This IAAPA course outlines the risks of poor cybersecurity and how to best avoid possible breaches, ensuring these unseen criminals aren’t capable of seizing data from either your personal and/or work devices. | $99.00 | Add to Cart |
Designers and Engineers: Talk Nerdy to Me - 3 Month Access - Nonmember Price Designers and engineers are seen as complete opposites. Dive into the general guidelines to follow when working together including tips for creatives and how to become better problem solvers. | $99.00 | Add to Cart |
Designing Immersive Entertainment Experiences at Your Attraction - 3 Month Access - Nonmember Price This IAAPA course details how to design an immersive entertainment experience for your guests. | $99.00 | Add to Cart |
Designing On-the-Job Training Programs for Your Attraction - 3 Month Access - Nonmember Price Discover how to create training programs for your attraction that will engage learners and help them quickly develop new skills in their roles. The ADDIE instructional design model is introduced to guide you through each step, from analyzing needs and setting learning goals to delivering face-to-face training. Additionally, the course covers methods for evaluating the effectiveness of your training program. | $99.00 | Add to Cart |
Develop Brand Heroes - How Empowered Team Members Live Positive Culture Out Loud! - 3 Month Access - Nonmember Price In this session, explore workplace culture's impact on operations, team dynamics, and brand strength. Learn to define and implement a culture where employees feel valued and engaged. Hear from experts on recruitment strategies that reinforce culture and integrating diversity and inclusion. | $99.00 | Add to Cart |
Developing Annual Pass Loyalty Programs - 3 Month Access - Nonmember Price This course examines annual pass loyalty programs and helps assess their suitability for your attraction. It covers guest perks, behavior analysis, and key factors (marketing, finance, and customer satisfaction) in program decision-making. It also offers retention and attraction marketing strategies. | $99.00 | Add to Cart |
Developing Annual Pass Loyalty: A Look at the Important Base of Your Business - 3 Month Access - Nonmember Price Engaged annual pass members can be the backbone of an attraction. Learn the strategies and tactics of developing and maintaining an annual pass membership program and look at key questions an attraction must answer to develop a robust annual pass and membership plan. Discover new ways of looking at engagement with your current base. | $99.00 | Add to Cart |
Did Your Guest Leave Their Brain in the Car? Contingency Planning for Park Operations - 3 Month Access - Nonmember Price McGowan Allied shares strategies to help you prioritize guest safety and enjoyment. This session discusses how park owners plan for contingencies, but guests also play a crucial role in ensuring their safety by following instructions and abiding by rules. | $99.00 | Add to Cart |
Digital Marketing in a Mobile World: Transparency, Trust and The Value of Exchange - 3 Month Access - Nonmember Price In this session, learn to communicate to consumers the value they will receive in return for sharing their data. Equipped with the right knowledge and data insights, attractions marketers can maximize digital advertising opportunities to drive results and meet their campaign goals - the art of digital personalization and getting results by knowing your audience. | $99.00 | Add to Cart |
Diseño de experiencias inmersivas de entretenimiento - Acceso por Tres Meses - Precio No Miembros Este curso de IAAPA detalla cómo diseñar una experiencia de entretenimiento inmersivo para sus invitados. | $99.00 | Add to Cart |
Diversity, Equity, and Inclusion in the Attractions Industry - 3 Month Access - Nonmember Price An attraction’s most important asset is its people. When a workplace embraces diversity, equity, and inclusion (DEI), both its employees and guests thrive. This IAAPA course defines these terms and unpacks how choosing to integrate both diversity and inclusion makes it about choice, not just compliance, and why this benefits business. | $99.00 | Add to Cart |
Doing More With Less: Maximizing Labor Efficiency When Cost Matters Most - 3 Month Access - Nonmember Price Demands for increased wages, enhanced benefits, and more flexibility have put a significant strain on employers, which directly impacts the guest experience and overall business. Join this session and learn how to get creative with modern solutions to labor challenges in every guest-facing department. | $99.00 | Add to Cart |
Dynamic Pricing Philosophies for Ticketing, Tours, Activities, and Events - 3 Month Access - Nonmember Price Dynamic pricing and revenue management have been a mainstay in many parts of the travel sector for years. Now, it is beginning to take hold in tours, activities, and attractions. Discover the fundamentals of revenue management, and how it can be applied to different types of ticketing businesses to grow sales, profits, and operational predictability. Discover how different businesses can consider dynamic pricing based on their unique attributes. | $99.00 | Add to Cart |
Creating an Iconic Attraction: The Making of Eurosat - CanCan Coaster - 3 Month Access - Nonmember Price How do iconic attractions get made? Get a behind-the-scenes look from the creative minds behind the beloved Eurosat CanCan Coaster. They will share their experience, and stories on how they came up with the concept, development, and construction of the iconic attraction. | $99.00 | Add to Cart |
Creating and Maintaining an Operational Budget - 3 Month Access - Nonmember Price Learn how to craft an efficient bottom-up operational budget, with a focus on managing labor costs, data analysis, understanding revenue metrics, and integrating Key Performance Indicators into daily operations. | $99.00 | Add to Cart |
Creating and Maintaining The Guest Experience - 3 Month Access - Nonmember Price Team members need to know guests’ expectations before they can exceed those expectations and provide a “wow” experience. This IAAPA course details how to effectively go above and beyond in order to create lifelong fans of your attraction. | $99.00 | Add to Cart |
Creating Immersive Technology Experiences For Less: Leveraging Your AV System - 3 Month Access - Nonmember Price Learn how to maximize your AV system to create those jaw-dropping guest experiences at a cost savings of more than 50%. Led by industry experts from Dave & Buster’s and SAVI Controls, this session will explore valuable insights and actionable strategies in AV automation that have helped top brands like D&B, Topgolf, and WinStar World Casino increase customer acquisition, retention, return on investment, and bottom-line revenue. | $99.00 | Add to Cart |
Creative Expense Management Strategies in a Strained Market - 3 Month Access - Nonmember Price In today's market, it is important to continually evolve your programs regarding labor and cost of goods management. Learn how to effectively and creatively manage labor through scheduling and hiring practices as well as discover effective cost of goods best practices that can make a significant impact on bottom-line profits. | $99.00 | Add to Cart |