| Name | Price | |
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| Best Practices for Operating a Successful Arcade Floor - 3 Month Access - Nonmember Price This IAAPA course provides insights and best practices to consider for establishing, operating, and maintaining an arcade location. | $99.00 | Add to Cart |
| Beverages and Bottom Lines: How Drinks Drive Profit - 3 Month Access - Nonmember Price In this session learn how increase revenue in your beverage category through new and trending beverage types, create unique packaging and displays for more effective marketing and leverage the power of signature items through social media. | $99.00 | Add to Cart |
| Beyond Expectations: Crafting Unforgettable Guest Services in Theme Parks - Nonmember Join operations experts from Hong Kong Disneyland, Shanghai Disney Resort, and Universal Beijing Resort as they delve into the art of crafting unforgettable guest experience in theme parks. Gain a deep understanding of guest expectations and explore frameworks for unique guest experience and services. Discover how to create memorable moments through effective communication, empowering frontline staff, and incorporating feedback for operational improvement.
Stay ahead of future trends and innovations in guest management to ensure excellence in guest experience. Don’t miss this insightful session to elevate your guest service capabilities to new heights. | $99.00 | Add to Cart |
| Beyond POP (Pay-One-Price): How Theme Parks Innovate Revenue Streams Beyond Physical Expansion - Nonmember This webinar examines how theme parks can expand revenue beyond the pay-one-price model. Marie Weisbach shares research on dynamic pricing, premium experiences, and industry trends, offering strategies to boost profitability while enhancing guest satisfaction. | $49.00 | Add to Cart |
| Beyond the Blockbuster: Exploring New Platforms for Visitor Experiences - 3 Month Access - Nonmember Price Cultural attractions face an exciting shift, aiming to integrate the engaging aspects of immersive pop-up experiences while enhancing educational and accessible offerings. Technology advancements and industry collaborations facilitate this evolution, discussed by experts from traveling exhibits and immersive design at the Museum of Science and National Geographic Society. | $99.00 | Add to Cart |
| Beyond the Ordinary: Global Innovations Shaping the Future of Parks, Museums, Zoos & Aquariums - Nonmember Unlock the future of visitor engagement! Discover how parks, museums, zoos, and aquariums worldwide are revolutionizing the guest experience through innovative approaches, experiences and exhibits. This session dives into global trends, changing guest expectations and proven strategies to create experiences that captivate modern audiences, drive financial sustainability, and amplify your core mission. Learn practical approaches to boost revenue and attendance ensuring your facility remains a leader in a competitive market, while delivering your purpose as an educational/cultural attraction. | $99.00 | Add to Cart |
| Blame On! Your Definitive Leadership Guide to Holding People Accountable - 3 Month Access - Nonmember Price Accountability isn’t just a buzzword, it’s a critical leadership strategy that could mean the difference between high performance and high turnover. Join this session to learn how to how to hold others accountable to improve performance and drive results. | $99.00 | Add to Cart |
| Bloodborne Pathogen Training for the Attractions Industry - 3 Month Access - Nonmember Price Do you and your team members know what to do in a work situation involving blood or other potentially infectious material? Does each member know where your attraction’s personal protective equipment currently is and how to use it? This IAAPA course identifies the necessary precautions and steps needed to effectively prevent exposure to bloodborne pathogens to ensure all team members stay safe. | $99.00 | Add to Cart |
| Brand Marketing - Nonmember Brand Marketing is a course designed to explain how a brand is a promise wrapped up in an experience. Sadhana Smiles explains to psychologist Eve Ash about how brand marketing reflects product and service image. With so many brands competing for our attention, businesses need to understand the importance of “cutting through”, creating an experience through knowing and researching what your clients are seeking, measuring the success of your business baseline, processes and training, determining what needs to be changed and how to make the entire arc engaging for all. | $34.00 | Add to Cart |
| Brave Investments - 3 Month Access - Nonmember Price The IAAPA Europe Economic Impact Study provides the direct, indirect and induced economic impacts generated by the attractions industry at the regional and country level. IAAPA will share preliminary results from the latest report, followed by a discussion with leaders on things they wish they knew before making a capital investment. They will offer advice, tips and lessons learned to help you invest with confidence for your next business venture. | $99.00 | Add to Cart |
| Breaking Down the Silos 2.0 - Can You See Me? - 3 Month Access - Nonmember Price In this session we’ll discuss methods of building inclusive cultures by developing systems to listen, see, connect, and value the input from your team and customers. The methods will focus on: Balancing your perspective as a global leader with the input you receive; Actively seeking out input from the quietest in your community; Developing tools and best practices that promote open sharing of ideas; Closing the loop on how to show value to those who share. | $99.00 | Add to Cart |
| Breaking Through Digital Realities: Illusions in Next-Level Live Shows & Experience Design - 3 Month Access - Nonmember Price This session delves into the growing need for location-based experiences to offer immersive engagement that competes with in-home entertainment. By focusing on emotional connections rather than just technology, we'll explore techniques to seamlessly blend physical and digital realms, creating captivating experiences. Through collaborative efforts across disciplines and industries, we'll push design boundaries to maximize the potential of existing and emerging technologies, ultimately enhancing theme park attractions and driving visitor footfall. | $99.00 | Add to Cart |
| Breaking Through: Technical Roles for Young Professionals - 3 Month Access - Nonmember Price This session aims to help the next generation through a panel of young professionals in technical fields spanning manufacturers and suppliers, parks and resorts, and more as they tell their story, share successes and failures, and then help position you for success. | $99.00 | Add to Cart |
| Bridging Global Standards & Local Culture: Best Practices for Asia’s Amusement Industry - Nonmember How can international standards thrive in local contexts? This session unpacks cultural barriers and solutions for integrating global best practices—from safety to guest service—into Asia’s unique markets. Ideal for developers, operators, and policymakers. | $99.00 | Add to Cart |
| Bringing it Back to the Basics: Lessons Learned from Resilient Theme Parks and Attractions - 3 Month Access - Nonmember Price With no shortage of setbacks through the pandemic, theme parks have succeeded and have overcome a tough marketplace. This panel will shed light on the realities that owners, operators, and investors should be aware of. Led by experts in the industry with a designer, operator and feasibility consultant, this session shares insights on what has been learned from resilient parks and attractions that weather the test of time and adapting to the ‘new normal’. | $99.00 | Add to Cart |
| Building a Food Safety Culture - 3 Month Access - Nonmember Price Discover ways to create a strong food safety culture by developing and implementing policies and procedures to address opportunities for risk. Learn how to create an efficient training program to aid employees in understanding why food safety is important and delight guests with healthy, allergy friendly offerings to meet their dietary needs. | $99.00 | Add to Cart |
| Building a Winning Team: Unveiling Effective Recruitment, Retention, and Training Strategies in the Attractions Industry - Nonmember Discover proven strategies from industry leaders on how to attract and retain top talent, along with effective training methods to help your team thrive. This session offers practical insights to help you build a skilled, motivated workforce that enhances guest experiences and drives business success. Learn how to elevate your approach to recruitment, retention, and training in the attractions industry. | $99.00 | Add to Cart |
| Building Robust Operations and Maintenance Programs with Integrated Quality Assurance - Nonmember Join us for an insightful session focused on recent safety incidents and the critical role of robust operations and maintenance programs. The session will highlight key learnings from recent incidents, emphasizing the importance of safety in our processes. Following this, we will discuss effective strategies for building operations and maintenance programs that incorporate quality assurance and auditing practices. Attendees will gain practical tools and insights to enhance safety and operational efficiency within their organizations. | $99.00 | Add to Cart |
| Building the Dream Team: Recruitment & Training for Mid-Level Managers - Nonmember Empowering leaders to drive operational excellence. Mid-level managers are critical to the success of amusement parks, water parks, and attractions. This session provides actionable strategies for recruiting and training leaders who can foster team engagement, ensure safety, and deliver exceptional guest experiences. Learn how to identify the right talent and equip them with the skills needed to thrive in fast-paced environments. | $99.00 | Add to Cart |
| Building Trust and Loyalty as a New Manager - Nonmember New managers often step into their new roles not realizing the many responsibilities and expectations they'll have to juggle. In this course, you'll learn how to create a loyal team that will trust you, regardless of organizational tensions. You'll also learn how to balance your dual roles as a manager, between being an authority and being part of the team. Finally, you'll learn how to motivate your team and communicate effectively to build a resilient team culture. After taking this course, you'll be prepared to build a team culture that emphasizes trust, respect, and loyalty, enabling you to meet your goals for the long term.
| $34.00 | Add to Cart |
