Product Catalog

Is creative thinking at the top of your training goals? If not, here’s why it should be. Creative thinking is now the #1 skill needed in the workforce; especially in the amusement park and attractions industry. Our facilitators will offer ways to inform, inspire and transform your teams to fulfill their creative potential while achieving your organizational goals.  

Considering working abroad? IAAPA committee members Neva and Scott host industry experts who share insights on the challenges and rewards of expatriate life in places like Hong Kong, the UAE, Jordan, and the UK. They discuss key considerations, cultural adaptation, and real-world experiences to help you decide if an international career is right for you. Watch now!

This session gives young professionals aged 18–35 a chance to hear how industry leaders built their careers, overcame challenges, and found inspiration. After the talk, connect with peers over drinks—ideal for anyone starting out in the attractions industry.

Ready to level up your career in the attractions industry? Whether you're building your leadership skills or aiming to stand out as a certified professional, this interactive course walks you through the complete certification journey — step by step. From choosing the right track (ICAP or ICAE) to understanding the application, exam, and renewal process, you'll learn exactly what it takes to succeed. You’ll explore real-world roles through gamified interactions like “Ring Toss” and “Whack a Role,” test your knowledge in engaging drag-and-drop challenges, and get clear, supportive feedback along the way.

We all strive to deliver a perfect guest experience, but too often that intention is confused with striving for zero complaints.  While minimal or even zero complaints may seem that the experience is thriving, it often indicates a lack of guest feedback, not a lack of complaints. In this session, you will learn how effective feedback and resolution will turn even your angriest guests into your most loyal advocates. 

Successful team members seek to engage and accommodate all their guests, including those with service animals. They also know what (and when) to ask guests with service animals questions so that both can have a fun, meaningful time at their attraction while keeping both the guest and service animal safe. This IAAPA course helps team members learn what protections the ADA grants guests with service animals, as well as how to determine realistic accessibility guidelines.

This session explores practical strategies to optimize food and beverage operations for greater efficiency and profitability. Learn how to design smart kitchens and kiosks, understand your audience, track guest behavior, and align staff roles to boost performance and sales.

As an industry, the ASTM standards are held in high regard.  These standards govern everything from manufacturing to design to operation of amusement rides of all types, sizes, and locations.  But do you really know what is in these standards?  This session dives into the ASTM standards governing operations and de-mystifies some of the most commonly overlooked and misunderstood facets of ASTM compliance for various facilities – from FECs to Waterparks to Amusement Parks and Carnivals - and ride types, all with an eye toward ensuring that your compliance program is as robust as possible.  

In your working career, did you ever reach a point where you asked yourself, “Should I stay or should I go?” Join us as we examine the internal struggles each of our panelist faced when deciding to leave a company, and then identify three different reasons why leaving was the best decision they ever made.

Learn What's New at Give Kids The World - Give Kids The World Village (GKTW) is a one-of-a-kind resort like no other. For more than 25 years IAAPA has proudly supported the non-profit organization which provides cost-free vacations to children with critical illnesses and their families from around the world. Join Ken Facey, Development Manager, Theme Parks, Give Kids The World Village, to learn how the organization has continued to provide these wish vacations, and ways you, and your entire organization, can get involved.