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| When Is A Crisis A Crisis? - 3 Month Access - Nonmember Price Many crisis communication plans are not updated or refreshed from year to year despite the changing and challenging real-time news cycle. This session is intended to help communications professionals recognize a true crisis situation and what tools to use to help present their organization in the best possible light. | $99.00 | Add to Cart |
| Where Happiness Inspires Hope – Learn What's New at Give Kids The World - Member Learn What's New at Give Kids The World - Give Kids The World Village (GKTW) is a one-of-a-kind resort like no other. For more than 25 years IAAPA has proudly supported the non-profit organization which provides cost-free vacations to children with critical illnesses and their families from around the world. Join Ken Facey, Development Manager, Theme Parks, Give Kids The World Village, to learn how the organization has continued to provide these wish vacations, and ways you, and your entire organization, can get involved. | $0.00 | Add to Cart |
| Where Happiness Inspires Hope – Learn What's New at Give Kids The World - Nonmember Learn What's New at Give Kids The World - Give Kids The World Village (GKTW) is a one-of-a-kind resort like no other. For more than 25 years IAAPA has proudly supported the non-profit organization which provides cost-free vacations to children with critical illnesses and their families from around the world. Join Ken Facey, Development Manager, Theme Parks, Give Kids The World Village, to learn how the organization has continued to provide these wish vacations, and ways you, and your entire organization, can get involved. | $99.00 | Add to Cart |
| Why (And How) Creative Thinking Will Save Your Company - Member Is creative thinking at the top of your training goals? If not, here’s why it should be. Creative thinking is now the #1 skill needed in the workforce; especially in the amusement park and attractions industry. Our facilitators will offer ways to inform, inspire and transform your teams to fulfill their creative potential while achieving your organizational goals. | $0.00 | Add to Cart |
| Why (And How) Creative Thinking Will Save Your Company - Nonmember Is creative thinking at the top of your training goals? If not, here’s why it should be. Creative thinking is now the #1 skill needed in the workforce; especially in the amusement park and attractions industry. Our facilitators will offer ways to inform, inspire and transform your teams to fulfill their creative potential while achieving your organizational goals. | $99.00 | Add to Cart |
| Working Abroad...Is This Right For Me? - Nonmember Considering working abroad? IAAPA committee members Neva and Scott host industry experts who share insights on the challenges and rewards of expatriate life in places like Hong Kong, the UAE, Jordan, and the UK. They discuss key considerations, cultural adaptation, and real-world experiences to help you decide if an international career is right for you. Watch now! | $49.00 | Add to Cart |
| Young Professional Forum - Member This session gives young professionals aged 18–35 a chance to hear how industry leaders built their careers, overcame challenges, and found inspiration. After the talk, connect with peers over drinks—ideal for anyone starting out in the attractions industry.
| $0.00 | Add to Cart |
| Young Professional Forum - Nonmember This session gives young professionals aged 18–35 a chance to hear how industry leaders built their careers, overcame challenges, and found inspiration. After the talk, connect with peers over drinks—ideal for anyone starting out in the attractions industry.
| $99.00 | Add to Cart |
| Your Attraction's Audio: A Key Element to Creative Design and Strong Brand Recognition - 3 Month Access - Nonmember Price When developed in tandem from the start, effective sound and visual design combine to powerfully and effectively forge deep emotional connections to experiences (and brands) in a way that cannot be achieved purely through imagery alone. This session will analyse how audio supports and enhances the creative design process and how this builds brand recognition to attract a loyal following driving repeat visitation. | $99.00 | Add to Cart |
| YOUR Certification Pathway - Nonmember Ready to level up your career in the attractions industry? Whether you're building your leadership skills or aiming to stand out as a certified professional, this interactive course walks you through the complete certification journey — step by step.
From choosing the right track (ICAP or ICAE) to understanding the application, exam, and renewal process, you'll learn exactly what it takes to succeed. You’ll explore real-world roles through gamified interactions like “Ring Toss” and “Whack a Role,” test your knowledge in engaging drag-and-drop challenges, and get clear, supportive feedback along the way. | $0.00 | Add to Cart |
| Your Guests Aren’t Complaining Enough - Member We all strive to deliver a perfect guest experience, but too often that intention is confused with striving for zero complaints. While minimal or even zero complaints may seem that the experience is thriving, it often indicates a lack of guest feedback, not a lack of complaints. In this session, you will learn how effective feedback and resolution will turn even your angriest guests into your most loyal advocates. | $0.00 | Add to Cart |
| Your Guests Aren’t Complaining Enough - Nonmember We all strive to deliver a perfect guest experience, but too often that intention is confused with striving for zero complaints. While minimal or even zero complaints may seem that the experience is thriving, it often indicates a lack of guest feedback, not a lack of complaints. In this session, you will learn how effective feedback and resolution will turn even your angriest guests into your most loyal advocates. | $99.00 | Add to Cart |
| You've got Data. Now what? - 3 Month Access - Nonmember Price Drowning in data? Don’t despair. Our experts – including Tony Sefton, renowned speaker in visitor attraction science – are here to help. Parks and attractions have more guest data than ever before. But are we lagging behind the aviation and hotel sectors when it comes to making good use of it? Our inspirational speakers will help you navigate the data deluge to better anticipate guest numbers, staffing, pricing and more. | $99.00 | Add to Cart |
| Zoo and Aquarium Panel - 3 Month Access - Nonmember Price Your chance to hear from zoo and aquarium leaders. From what makes zoos and aquariums different from other attractions to what guests expect, the role of certification, and how to be a guest-oriented organisation while being educational and fun at the same time. Join our expert panel as they discuss these topics and more. | $99.00 | Add to Cart |
