Product Catalog

So, what is customer experience exactly? Customer experience, also known as CX, is all about perception; How your customers perceive their experience with your brand/company. Which leads us to the question, “How can I make my business, organization, event, or experience unique, memorable, and differentiated for my customers?” If you’ve been looking for that “extra something” for your business, you’re in the right place. Special Effects, both conventional and unconventional, are a unique way to take your business and customer experience to an entirely new level

A discussion regarding the impact of technology (and its pros and cons), the power of guest and cast-driven storytelling, the environment, and the impact staff can have on the overall guest experience. Let’s get engaged!

Kick off the week with a fast-paced look at the top trends, stories, and shifts in the attractions industry. This expert panel will reflect on the past year and offer insights into what’s ahead—helping you plan your week and make the most of the conference.

Discover the history of Knott’s Scary Farm, the world’s longest-running theme park Halloween event. This webinar explores its 1973 origins, the creation of the first haunted maze in 1977, and innovations like scare zone sliders. Featuring insights from industry experts, it’s a must-watch for fans of haunted attractions and theme park history.

Discover ways to recapture the lost art of listening by exploring the pitfalls of modern life and leadership and reviewing specific tactics to level up your leadership, relationships, and productivity. Plus, gain a greater understanding of your own listening opportunities and be challenged to practice and implement these new techniques.

Convious, the all-in-one ecommerce platform, and Mobaro, the leader of safety and maintenance in attractions join forces to talk about why it is crucial to streamline operations with the use of technology. In this session, fresh ideas will be shared for how to manage all internal operations from a single place. Learn how to make data driven decisions that deliver greater mobile conversion rates, maximize guest safety features, and provide more memorable guest experiences.

The Legends Panel at IAAPA Expo 2024, led by Bob Rogers, continues its 22-year tradition of sharing wisdom from industry pioneers. This year’s panel features three accomplished leaders who have forged new paths in themed entertainment. Join this candid conversation to gain unique insights, strategies, and lessons from their remarkable careers.

Industry veterans share decades of insights in this fast-paced session on family entertainment success. Learn best practices, real-life strategies, and how to adapt to industry challenges. Gain the insider knowledge you need to grow your business.

Learn best practices for brining a Halloween event to your park, attraction, or FEC. From family-friendly houses to bloodcurdling haunts and everything in between, this session will discuss the best approach for integrating a story into the development of your Halloween event and how it raises awareness of your attraction.

Drawing upon real examples, this session EDU session will discuss the impact that real-time data can have on decision making, efficiency, and guest experience. The speakers will discuss the benefits and pitfalls that can come with introducing new technologies and how to best achieve success.