Product Catalog

The presentation will highlight how this small-to-medium size business has created a successful program to “personalize” their incident reporting process using a “concierge” approach. Walk away with new strategies and best practices to protect your employees and your organization.

Hear from a panel of safety champions and other panelists as they reveal the magic behind creating an even more inclusive Morgan's Wonderland, including their four newest attractions!

This webinar explores intellectual property rights in the attractions industry, covering trademarks, copyrights, patents, and enforcement across the United States, European Union, United Kingdom, and China. Industry professionals will gain insights into IP protection, legal compliance, and strategies to safeguard their brand globally.

Explore the latest trends in interactive technology within the Attractions industry, from immersive rides to interactive park experiences. Panelists discuss the innovative technologies shaping guest engagement, share successful strategies, and offer insights on incorporating interactive experiences into attractions.

Unlock the secrets of your guest satisfaction, perspectives, and opinions with consumer research. This course discusses the importance of why understanding your audience is vital to the success of your attraction. It explores common research methodologies such as feedback surveys, guest origin studies, and competitive analysis to keep your attraction ahead, ensuring a top-tier guest experience.

So, what is customer experience exactly? Customer experience, also known as CX, is all about perception; How your customers perceive their experience with your brand/company. Which leads us to the question, “How can I make my business, organization, event, or experience unique, memorable, and differentiated for my customers?” If you’ve been looking for that “extra something” for your business, you’re in the right place. Special Effects, both conventional and unconventional, are a unique way to take your business and customer experience to an entirely new level

A discussion regarding the impact of technology (and its pros and cons), the power of guest and cast-driven storytelling, the environment, and the impact staff can have on the overall guest experience. Let’s get engaged!

Kick off the week with a fast-paced look at the top trends, stories, and shifts in the attractions industry. This expert panel will reflect on the past year and offer insights into what’s ahead—helping you plan your week and make the most of the conference.

Discover the history of Knott’s Scary Farm, the world’s longest-running theme park Halloween event. This webinar explores its 1973 origins, the creation of the first haunted maze in 1977, and innovations like scare zone sliders. Featuring insights from industry experts, it’s a must-watch for fans of haunted attractions and theme park history.

Silos are great for holding grain, but in organizations, they isolate people, stunt productivity and innovation, and degrade employee engagement. Silos occur when individuals, departments and teams have different priorities, don’t understand what each other does and how they all fit into the bigger picture. Most will agree that silos are problem. In this session, find the solution to the silos.