| Name | Price | |
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| Ride Operations & Guest Engagement: It's Not Just About Service - 3 Month Access - Nonmember Price Guest engagement has always been a challenge, but it is even more challenging for a generation of employees more accustomed to text messages than the spoken word. So what can you do about it? Engagement is more than a guest service issue - it is an issue that can impact the level of your facility's ride safety. This session looks at the often overlooked tie between engagement and safety and offers strategies for improving engagement for your ride operations team. | $99.00 | Add to Cart |
| ROI on Your Sustainability Efforts: The Costs and Benefits - 3 Month Access - Nonmember Price For some operators, thinking about sustainability efforts can cause concern or anxiety. Many worry about increasing costs of sustainable products and initiatives or simply don’t know where to start. This session will discuss costs and benefits of sustainability efforts, and how they can future-proof your business. | $99.00 | Add to Cart |
| Safe and Efficient Guest Evacuation from Rides and Attractions - 3 Month Access - Nonmember Price Understand the importance of having a robust evacuation plan for attractions, emphasizing collaborative approaches to design and implement tailored safety measures for your facility. | $99.00 | Add to Cart |
| Safety and the Human Factor - 3 Month Access - Nonmember Price This session explores the operational subtleties of safety. Explore ways to instill a safety culture among your personnel. In addition, you will learn about strategies for dealing with rule infractions by visitors and keeping order while maintaining a pleasant environment. | $99.00 | Add to Cart |
| Safety in Attractions: Risk Assessment Best Practices - 3 Month Access - Nonmember Price You have just received a long spreadsheet full of hazards and mitigations. What does this mean? How was it created? What actions do you take? In this session, Roman Hauer, Andreas Huster and Philipp Geering, will discuss how Risk Assessment Reports are created, what it means to you, and what proper actions to take. | $99.00 | Add to Cart |
| Sales Fundamentals: Using the Sales Cycle - 3 Month Access - Nonmember Price This IAAPA course teaches team members how to sell a solution and experience, not a product or service. | $99.00 | Add to Cart |
| Satisfying Challenging Customers - 3 Month Access - Nonmember Price Every customer is different! Explore how to help a sample of different challenging customer situations with a friendly, calm and professional approach including: an uncommunicative customer, a customer who is wrong, an indecisive customer, a rude customer, and a customer who isn"t familiar with the ins and outs of your product or service. | $34.00 | Add to Cart |
| Security Awareness - 3 Month Access - Nonmember Price Safeguarding your organization from security threats should always be a priority. This course provides an overview of security as it relates to protecting work, physical assets, intellectual assets and personnel. | $34.00 | Add to Cart |
| Semana IAAPA: Centros de Entretenimiento Familiar 2023 - Acceso por Tres Meses - Precio No Miembros El evento educativo y de networking específico para este importante sector de la industria de las atracciones. Sesiones presentadas en español, para ayudarle a optimizar su operación y estar al tanto de los avances en tecnología. Escuche a expertos de reconocidas compañías, compartiendo lo mejor de su operación. | $149.00 | Add to Cart |
| Semana IAAPA: Parques Acuáticos 2023 - Acceso por Tres Meses - Precio No Miembros Revise este contenido educativo para aprender junto a sus colegas y amigos sobre los temas que mejorarán la experiencia de los visitantes en su parque acuático, ideas para aumentar sus ingresos y recomendaciones de mantenimiento. Sesiones grabadas, presentadas en español y algunas más en portugués. | $149.00 | Add to Cart |
| Setting Goals and Guidelines for High Performance - 3 Month Access - Nonmember Price Set robust ground rules and agreements to promote a successful team culture with effective team dynamics to achieve high performance. Use SMART goals to motivate your team and track performance. | $34.00 | Add to Cart |
| Sexual Harassment and Discrimination Prevention Training - 3 Month Access - Nonmember Price This course examines the issue of sexual harassment and discrimination in the workplace, and provides a variety of real-life scenarios in a typical attraction. | $99.00 | Add to Cart |
| Shall We Play a Game? Using Gamification In Your Experiences - 3 Month Access - Nonmember Price Discover the winning formula for engaging guests of all ages by combining content with interactive games, including live-action role-play (LARP) and augmented reality (AR). Learn from industry leaders as they share real-world examples and strategies for implementing these engaging techniques in museums and attractions. | $99.00 | Add to Cart |
| Show and Tell: Using Entertainment to Educate - 3 Month Access - Nonmember Price Explore the synergy between entertainment and education in this session, challenging misconceptions and embracing techniques to enhance learning experiences. From impactful storytelling to immersive theatrical production, discover how to effectively engage audiences while maintaining educational integrity through case studies and practical strategies. | $99.00 | Add to Cart |
| Skyrocket Your Food & Beverage Revenue and Maximize Profits! - 3 Month Access - Nonmember Price There is no time like the present to set yourself up for a successful future. With guests more excited than ever to get back to experiencing the fun, food, and thrills our parks have to offer, we have a unique opportunity to skyrocket F&B revenue and bolster profits! Learn best practices for cost control, standard operating procedures (SOP), menu marketing, and staffing. Plus, explore easy special events and creative ideas toto excite your guests and drive spending. You don't want to miss this - your bottom line will thank you! | $99.00 | Add to Cart |
| Social Media Essentials - 3 Month Access - Nonmember Price The use of social media is essential to connect with your current and prospective guests. In this course, you will learn how to develop a social media strategy for your attraction. You will explore how to select the right social networks, how to publish engaging content, and how to appropriately communicate with guests on these platforms. | $99.00 | Add to Cart |
| Soft World Building and Non-Linear Storytelling - 3 Month Access - Nonmember Price Explore the intricacies of story and worldbuilding with Meow Wolf's Grapevine, TX location as a case study, delving into the challenges and opportunities of crafting narratives in non-linear environments. | $99.00 | Add to Cart |
| Solving Performance Problems - 3 Month Access - Nonmember Price Manage your relationships on an adult basis when things get tough and be able to deal with performance issues in a calm, consistent and systematic way. Learn to respond constructively to denial or emotional responses. | $34.00 | Add to Cart |
| Solving Problems as a Young Executive - 3 Month Access - Nonmember Price As a Young Executive or Manager, many of the generic problem-solving techniques are not easily applied to daily issues. Two young professionals will discuss the challenges that come with being a young executive. Attendees will break into small groups and take time to work through various real-life problems. Once completed, solutions will be compared to develop new problem-solving strategies. | $99.00 | Add to Cart |
| Strategic Storytelling: The Art, Craft, and Science of Story - 3 Month Access - Nonmember Price | $99.00 | Add to Cart |
