How To: Standardizing Best Practices Across Aquatic Facilities

Session Description

Attend a moderated panel discussion featuring three prominent water park operators as they discuss their methods to implement best practices across multiple locations. Throughout this conversation, topics will explore recommendations for operational excellence, methods to maintain consistency across the brand, and the challenges associated with standardizing these practices.

The tools and knowledge provided in this session will empower attendees to implement best practices across one or several water parks. Through this session, participants will gain invaluable insights from industry experts learning about historically proven methods that can be used at their own facilities.


  • Catie Christner, Corporate Director of Aquatics, Great Wolf Resorts, Inc.

  • Kimberly Koyle, WPM Manager, Kalahari Resorts

  • Jonathan Keller, CEO, Life Floor

  • Michael Upton, Senior Director of Hotel, Open Deck, and Attractions Maintenance Technical Operations, Carnival Cruise Line


 CEUs: N/A

 Session Time: 60 minutes

 Language: American English

 Key Features: Recording of live presentation from IAAPA Expo 2023


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