Product Catalog

This webinar explores the science and psychology of crowd behavior, offering key strategies to enhance safety, optimize flow, and mitigate risks. Experts discuss crowd formation, density limits, egress planning, and risk assessment using the DIM-ICE framework. With real-world simulations and case studies, this session provides practical insights for professionals in attractions, events, and security operations.

With cyber threats on the rise, this webinar explores key risks like phishing, malware, and insider breaches while providing strategies to assess vulnerabilities, strengthen security, and respond to incidents. Learn how to protect sensitive data, engage third-party vendors, and leverage cyber insurance to safeguard your organization. Ideal for attractions industry professionals looking to enhance cybersecurity.

You’ve been warned your entire life about physical theft and how to avoid it. What isn’t addressed as often is how to avoid cybercrime. Successful team members realize online precautions are an absolute ‘must’ when it comes to safeguarding your attraction from cybercriminals who, within seconds, can steal valuable data and wreak havoc. This IAAPA course outlines the risks of poor cybersecurity and how to best avoid possible breaches, ensuring these unseen criminals aren’t capable of seizing data from either your personal and/or work devices.

Cyber threats are growing— is your business ready? In this IAAPA webinar, Jurate, GTM Lead for Security at Microsoft, shares insights on emerging cyber risks, evolving regulations, and best practices to protect your business. Learn about ransomware, phishing, AI-driven threats, and how to stay secure through software updates, employee training, and risk mitigation. Watch now to stay ahead of cybercriminals and ensure compliance!

Collaboration across disciplines is transforming immersive entertainment. This session explores how architecture, media, live show production, and more come together to create unforgettable experiences. Industry leaders will share real-world examples, showcasing the power of teamwork, creativity, and innovation in shaping groundbreaking projects.

Discover how experiential design can create immersive, inclusive experiences for all, including those with disabilities. Christian Lachel shares key considerations for accessibility in design, drawing from projects like Johnnie Walker and the Museum of Liverpool. Learn how to make spaces more welcoming with features like lifts, braille labels, and sensory modifications.

This IAAPA course details how to design an immersive entertainment experience for your guests.

In this session, explore workplace culture's impact on operations, team dynamics, and brand strength. Learn to define and implement a culture where employees feel valued and engaged. Hear from experts on recruitment strategies that reinforce culture and integrating diversity and inclusion.

This course examines annual pass loyalty programs and helps assess their suitability for your attraction. It covers guest perks, behavior analysis, and key factors (marketing, finance, and customer satisfaction) in program decision-making. It also offers retention and attraction marketing strategies.

Developing Trainer Skills is part of the Cutting Edge Communication Comedy Series. A powerful training series covering over 80 workplace topics every workplace needs to address. Short, sharp and funny with simple messages and skills for everyone. Cutting Edge Communication follows several characters through a landscape of social faux pas, insult and embarrassment. This series will amaze and enter-train, covering important lessons in human interaction, motivation, leadership, service, unprofessional behavior, apologizing, negotiating, stress, and difficult people, among many other workplace hot button issues. In Developing Trainer Skills, Cutting Edge intern Dion is keen to develop his skills as a trainer; the first step is to inspire and ensure relevance, no matter what the topic. Serena advocates asking at the outset about participants needs and getting their attention straightaway. Sam feels his talent is listening to participants and tailoring his approach to individuals different learning paces. Dion stresses the importance of an encouraging and positive atmosphere, no shooting down of peoples ideas and input. Carol advocates colorful, succinct speaking that raises peoples energy levels and readiness to hear whats next. Sam cautions against being intolerant and impatient, while Steve recommends the necessity of never condescending to ones audience. Dion demonstrates the importance of respectful interaction and openness to feedback (despite momentarily becoming defensive when Steve challenges him).