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| Crisis Chemistry: Aligning Operations and Communications with Effective Crisis Planning Tools - Nonmember Discover why aligning and getting buy-in from your property's operations and marketing communications teams before a crisis hits is the key to successful crisis management. We'll share tools from Herschend’s crisis preparedness program and how they can be applied to your property. By proactively strategizing as a team, you’re paving the way for effective crisis management that maintains your brand reputation so you can get back to business fast. | $99.00 | Add to Cart |
| Crisis Communication Planning - Tips & Tricks - 3 Month Access - Nonmember Price Crisis planning and preparedness are more important than ever. Join as seasoned crisis experts share their secrets with you and learn how Walibi Belgium navigated crisis communications in the wake of the devastating floodings in 2021. | $99.00 | Add to Cart |
| Crisis Communication: Building a Resilient Strategy - Nonmember Learn key strategies for handling crises, from natural disasters to IT failures and layoffs. Experts share how to deliver clear, timely, and empathetic messaging to maintain trust, manage expectations, and protect your organization’s reputation. | $49.00 | Add to Cart |
| Crisis Management for FECs and LBEs: Strategies to Protect, Respond, and Recover - Nonmember In today’s fast-paced and unpredictable environment, Family Entertainment Centers (FECs) and Location Based-Entertainment (LBEs) face a wide range of potential crises—from health and safety incidents to natural disasters, cyberattacks, and PR challenges. Are you prepared to respond swiftly and confidently?
Join us for an in-depth webinar where industry experts will share practical crisis management strategies tailored specifically for the unique operations of FECs. Learn how to build a proactive crisis response plan, communicate effectively during emergencies, and safeguard your brand reputation while ensuring guest and staff safety. | $49.00 | Add to Cart |
| Cross-Region Webinar + Exchange: Ride Evacuation Guide - Overview of Guidelines - Nonmember The Cross-Region Webinar + Exchange: Ride Evacuation Guide explores IAAPA EMEA’s guidelines for safe and efficient ride evacuations. Experts discuss standardized procedures, staff roles, crisis management, and best practices for handling technical and emergency evacuations. The session highlights communication strategies, staff training, and ongoing evaluation to enhance safety and preparedness. A must-watch for industry professionals focused on improving evacuation protocols. | $49.00 | Add to Cart |
| Crowd Management Principles - Nonmember This webinar explores the science and psychology of crowd behavior, offering key strategies to enhance safety, optimize flow, and mitigate risks. Experts discuss crowd formation, density limits, egress planning, and risk assessment using the DIM-ICE framework. With real-world simulations and case studies, this session provides practical insights for professionals in attractions, events, and security operations. | $49.00 | Add to Cart |
| Cyber Security - How to Manage, Mitigate and Transfer Risk - Nonmember With cyber threats on the rise, this webinar explores key risks like phishing, malware, and insider breaches while providing strategies to assess vulnerabilities, strengthen security, and respond to incidents. Learn how to protect sensitive data, engage third-party vendors, and leverage cyber insurance to safeguard your organization. Ideal for attractions industry professionals looking to enhance cybersecurity. | $49.00 | Add to Cart |
| Cybersecurity Fundamentals for Your Attraction - 3 Month Access - Nonmember Price You’ve been warned your entire life about physical theft and how to avoid it. What isn’t addressed as often is how to avoid cybercrime. Successful team members realize online precautions are an absolute ‘must’ when it comes to safeguarding your attraction from cybercriminals who, within seconds, can steal valuable data and wreak havoc. This IAAPA course outlines the risks of poor cybersecurity and how to best avoid possible breaches, ensuring these unseen criminals aren’t capable of seizing data from either your personal and/or work devices. | $99.00 | Add to Cart |
| Cybersecurity What to Know for Your Business! - Nonmember Cyber threats are growing— is your business ready? In this IAAPA webinar, Jurate, GTM Lead for Security at Microsoft, shares insights on emerging cyber risks, evolving regulations, and best practices to protect your business. Learn about ransomware, phishing, AI-driven threats, and how to stay secure through software updates, employee training, and risk mitigation. Watch now to stay ahead of cybercriminals and ensure compliance! | $49.00 | Add to Cart |
| Dancing Across Disciplinary Boundaries to Create Immersive Experiences - Member Collaboration across disciplines is transforming immersive entertainment. This session explores how architecture, media, live show production, and more come together to create unforgettable experiences. Industry leaders will share real-world examples, showcasing the power of teamwork, creativity, and innovation in shaping groundbreaking projects. | $0.00 | Add to Cart |
| Dancing Across Disciplinary Boundaries to Create Immersive Experiences - Nonmember Collaboration across disciplines is transforming immersive entertainment. This session explores how architecture, media, live show production, and more come together to create unforgettable experiences. Industry leaders will share real-world examples, showcasing the power of teamwork, creativity, and innovation in shaping groundbreaking projects. | $99.00 | Add to Cart |
| Designers and Engineers: Talk Nerdy to Me - 3 Month Access - Nonmember Price Designers and engineers are seen as complete opposites. Dive into the general guidelines to follow when working together including tips for creatives and how to become better problem solvers. | $99.00 | Add to Cart |
| Designing Emotional and Inclusive Experiences for Everyone - Member Discover how experiential design can create immersive, inclusive experiences for all, including those with disabilities. Christian Lachel shares key considerations for accessibility in design, drawing from projects like Johnnie Walker and the Museum of Liverpool. Learn how to make spaces more welcoming with features like lifts, braille labels, and sensory modifications. | $0.00 | Add to Cart |
| Designing Emotional and Inclusive Experiences for Everyone - Nonmember Discover how experiential design can create immersive, inclusive experiences for all, including those with disabilities. Christian Lachel shares key considerations for accessibility in design, drawing from projects like Johnnie Walker and the Museum of Liverpool. Learn how to make spaces more welcoming with features like lifts, braille labels, and sensory modifications. | $99.00 | Add to Cart |
| Designing Immersive Entertainment Experiences at Your Attraction - 3 Month Access - Nonmember Price This IAAPA course details how to design an immersive entertainment experience for your guests. | $99.00 | Add to Cart |
| Designing On-the-Job Training Programs for Your Attraction - 3 Month Access - Nonmember Price Discover how to create training programs for your attraction that will engage learners and help them quickly develop new skills in their roles. The ADDIE instructional design model is introduced to guide you through each step, from analyzing needs and setting learning goals to delivering face-to-face training. Additionally, the course covers methods for evaluating the effectiveness of your training program. | $99.00 | Add to Cart |
| Develop Brand Heroes - How Empowered Team Members Live Positive Culture Out Loud! - 3 Month Access - Nonmember Price In this session, explore workplace culture's impact on operations, team dynamics, and brand strength. Learn to define and implement a culture where employees feel valued and engaged. Hear from experts on recruitment strategies that reinforce culture and integrating diversity and inclusion. | $99.00 | Add to Cart |
| Developing Annual Pass Loyalty Programs - 3 Month Access - Nonmember Price This course examines annual pass loyalty programs and helps assess their suitability for your attraction. It covers guest perks, behavior analysis, and key factors (marketing, finance, and customer satisfaction) in program decision-making. It also offers retention and attraction marketing strategies. | $99.00 | Add to Cart |
| Developing Annual Pass Loyalty: A Look at the Important Base of Your Business - 3 Month Access - Nonmember Price Engaged annual pass members can be the backbone of an attraction. Learn the strategies and tactics of developing and maintaining an annual pass membership program and look at key questions an attraction must answer to develop a robust annual pass and membership plan. Discover new ways of looking at engagement with your current base. | $99.00 | Add to Cart |
| Did Your Guest Leave Their Brain in the Car? Contingency Planning for Park Operations - 3 Month Access - Nonmember Price McGowan Allied shares strategies to help you prioritize guest safety and enjoyment. This session discusses how park owners plan for contingencies, but guests also play a crucial role in ensuring their safety by following instructions and abiding by rules. | $99.00 | Add to Cart |
