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Cómo Abordar el Acoso Sexual en el Sector de las Atracciones - Acceso por Tres Meses - Precio No Miembros Este curso en línea de IAAPA explora el problema del acoso sexual en el lugar de trabajo. | $34.00 | Add to Cart |
Cómo gestionar la rentabilidad de un FEC - Nonmember Comprender la importancia de la rentabilidad y conocer las variables que se deben cuidar para una gestión exitosa. Aprender herramientas para la gestión de tráfico y ticket promedio, manejo de costos y principios de administración de ingresos. | $49.00 | Add to Cart |
Como Resolver Servicio al Visitante - Nonmember Aunque los visitantes de las atracciones vienen por la emoción, otros factores como el servicio al visitante, la limpieza y la accesibilidad son fundamentales para crear una experiencia positiva. Las expectativas de los clientes cambian constantemente y es esencial superarlas para garantizar que tengan una experiencia positiva y regresen. En esta sesión, se compartirán las investigaciones sobre los retos más comunes a los que se enfrenta el servicio al visitante en nuestro sector, así como soluciones y herramientas para superarlos. | $99.00 | Add to Cart |
Company Mission vs. Practice: The Employee Experience - Nonmember Does your company’s mission reflect the employee experience? Many organizations prioritize customers while overlooking their teams. This IAAPA webinar explores how to create a people-first culture through leadership empathy, active listening, transparent communication, and inclusive decision-making. Learn strategies to enhance engagement, retention, and workplace culture by treating employees with the same care as clients. Watch now to discover how aligning mission with practice can transform your organization. | $49.00 | Add to Cart |
Competitive Fun: Why Sport Themed Experiences Are Growing In The Eatertainment Social Gathering Industry - 3 Month Access - Nonmember Price "Eatertainment," or competitive socializing, is a fast-growing trend reshaping entertainment outings. It blends socializing with friendly competition, tapping into the desire for camaraderie and fun challenges. As technology advances and consumer behavior shifts, businesses must adapt by offering innovative experiences to meet the demands of their active customer base. | $99.00 | Add to Cart |
Consumer Trends Impacting the Attractions Industry in the U.S. Understanding Visitor Mindsets & Behaviors Across Generations, Affluence & Attraction Type - Nonmember Discover key insights from a survey of 1,500 attraction visitors, exploring how generational differences, affluence, and attraction type shape guest expectations. Learn how to enhance the visitor journey—from planning to post-visit engagement—while adapting to trends like digital integration, sustainability, and demand for unique experiences. Stay ahead of shifting consumer behaviors. | $49.00 | Add to Cart |
Content Creation - Nonmember Engaging content is key to standing out online. In this IAAPA FEC Committee webinar, Barry Zelickson and Nate Reinhart, co-creators of Fun Across America, share insights on content creation, social media strategy, and digital marketing. Learn how to leverage platforms, create compelling content, and grow your online presence. Watch now! | $49.00 | Add to Cart |
Conversations that Count: Using AI Chat to Drive Business Results - Nonmember Discover how AI-powered chat can transform your guest interactions into powerful business opportunities. In this informative session hosted by Satisfi Labs, you’ll learn practical ways to implement conversational AI that delivers real results.
Whether you’re new to AI technology or looking to improve your current system, this webinar breaks down the complex world of conversational AI into clear, actionable insights. We’ll show you how leading businesses are using chat platforms to boost satisfaction, save costs, and gather valuable customer data—all without complicated processes. | $49.00 | Add to Cart |
Craft Standard Draft Cocktails: IAAPA Official Partner Training - 3 Month Access - Member and Nonmember Price This microlearning training course highlights products and services from one of IAAPA's Official Partners, Craft Standard. Craft Standard provides innovative solutions to enhance your attraction's food and beverage operation, specifically alcoholic beverage storage and serving. Continue below to learn how Craft Standard's products and services can provide innovative solutions to address your business needs. | $0.00 | Add to Cart |
Crafting Neverending Storytelling: Enhancing Guest Journeys with Transmedia and Technology - Nonmember Discover strategies to design seamless, story-driven experiences that engage guests before, during, and after their visit. Learn how cross-platform transmedia, integrated storytelling, and innovative use of new technology can turn visitors into lifelong fans. Perfect for professionals in themed entertainment, marketing, and IP development. | $99.00 | Add to Cart |
Crea un Ambiente de Trabajo Saludable - Nonmember Aprende a explotar tu propia creatividad y a inspirar a los demás para que se conecten con la suya. Aprovecha los talentos naturales de tu equipo para desarrollar una comunidad cohesionada, integrada y dinámica. Descubre cómo la cultura única de tu lugar de trabajo puede ser tu mayor activo para atraer y retener el talento. | $99.00 | Add to Cart |
Crear y mantener la experiencia del visitante - Acceso por Tres Meses - Precio No Miembros Los miembros del equipo necesitan conocer las expectativas de los visitantes antes de poder superarlas y brindar una experiencia asombrosa. Este curso de IAAPA detalla cómo ir efectivamente más allá para crear seguidores de por vida de su atracción. | $99.00 | Add to Cart |
Creating a Frictionless Guest Experience - Nonmember Guest expectations are higher than ever, shaped by top companies like Amazon and Uber. This IAAPA webinar explores how to create a seamless, frictionless experience that turns first-time visitors into loyal advocates. Learn how to optimize every stage of the guest journey—Attract, Engage, Deliver, Return, and Advocate—by reducing friction, enhancing convenience, and exceeding expectations. Watch now to discover strategies for building guest loyalty and driving long-term success. | $49.00 | Add to Cart |
Creating an Iconic Attraction: The Making of Eurosat - CanCan Coaster - 3 Month Access - Nonmember Price How do iconic attractions get made? Get a behind-the-scenes look from the creative minds behind the beloved Eurosat CanCan Coaster. They will share their experience, and stories on how they came up with the concept, development, and construction of the iconic attraction. | $99.00 | Add to Cart |
Creating and Maintaining an Operational Budget - 3 Month Access - Nonmember Price Learn how to craft an efficient bottom-up operational budget, with a focus on managing labor costs, data analysis, understanding revenue metrics, and integrating Key Performance Indicators into daily operations. | $99.00 | Add to Cart |
Creating and Maintaining The Guest Experience - 3 Month Access - Nonmember Price Team members need to know guests’ expectations before they can exceed those expectations and provide a “wow” experience. This IAAPA course details how to effectively go above and beyond in order to create lifelong fans of your attraction. | $99.00 | Add to Cart |
Creating Immersive Technology Experiences For Less: Leveraging Your AV System - 3 Month Access - Nonmember Price Learn how to maximize your AV system to create those jaw-dropping guest experiences at a cost savings of more than 50%. Led by industry experts from Dave & Buster’s and SAVI Controls, this session will explore valuable insights and actionable strategies in AV automation that have helped top brands like D&B, Topgolf, and WinStar World Casino increase customer acquisition, retention, return on investment, and bottom-line revenue. | $99.00 | Add to Cart |
Creative Expense Management Strategies in a Strained Market - 3 Month Access - Nonmember Price In today's market, it is important to continually evolve your programs regarding labor and cost of goods management. Learn how to effectively and creatively manage labor through scheduling and hiring practices as well as discover effective cost of goods best practices that can make a significant impact on bottom-line profits. | $99.00 | Add to Cart |
Criminal Liability for Amusement Accidents and the Impact of Social Media - 3 Month Access - Nonmember Price In recent years, there's been a notable rise in criminal indictments against amusement park officials and inspectors, a trend largely attributed to the influence of social media. This session delves into the link between social media and increased legal scrutiny, offering strategies to mitigate the risk of criminal cases arising from incidents at your park. | $99.00 | Add to Cart |
Crisis Chemistry: Aligning Operations and Communications with Effective Crisis Planning Tools - Member Discover why aligning and getting buy-in from your property's operations and marketing communications teams before a crisis hits is the key to successful crisis management. We'll share tools from Herschend’s crisis preparedness program and how they can be applied to your property. By proactively strategizing as a team, you’re paving the way for effective crisis management that maintains your brand reputation so you can get back to business fast. | $0.00 | Add to Cart |