| Name | Price | |
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| Capacity Planning: Building it Right The First Time - 3 Month Access - Nonmember Price Learn to leverage data and artificial intelligence to expand or build with confidence. This session will take you through the steps of capacity planning to ensure a guest-centric, analytically-based program as well as demonstrate a simulation that helps with capacity planning of complex venues. | $99.00 | Add to Cart |
| Career Slam - Find Your (Young) Professional Purpose - 3 Month Access - Nonmember Price Career Slam provides young professionals the opportunity to discover and learn more about working within the global attractions industry. Explore different disciplines and hear inside information from seasoned amusement industry professionals that represent the whole industry including creative design, engineering, manufacturers and suppliers, consultants, operators, human resources, marketing, retail, food and beverage and much more.
| $99.00 | Add to Cart |
| Cashier Loss Prevention - Retail: Tips for Reducing Loss and Managing Inventory - Nonmember Learners are taught some strategies for dealing with customers that you think are shoplifting. This includes what to do when a customer enters the store, what to do if you witness shoplifting, what to remember when processing refunds, and more.
| $34.00 | Add to Cart |
| CEO Talk - 3 Month Access - Nonmember Price Your rare chance to get up close with CEOs at the top of their game. Discover what motivates them. How they innovate, bringing the new and fresh into play. You can quiz them with your own question too. | $99.00 | Add to Cart |
| CEO Talk IAAPA Expo Europe 2023 - 3 Month Access - Nonmember Price Gain insights from IAAPA's top CEOs as they engage in a thought-provoking discussion on industry innovation. | $99.00 | Add to Cart |
| Championing the Visitor Experience: ESG/DEIA Values and Guest Expectations - 3 Month Access - Nonmember Price Guests expect the places they visit to embody their values and be a force for good by demonstrating a commitment to diversity, equity, inclusion and accessibility, as well as environmental and social goals. Don’t miss this opportunity to hear from respected industry leaders from cultural and commercial attractions as they share tangible examples of how their organizations are rising to the occasion to create a welcoming experience that their guests can see, hear, and feel. | $99.00 | Add to Cart |
| ChatGPT: Your AI Virtual Assistant - Nonmember Unlock the power of artificial intelligence with "ChatGPT Foundations: Your AI-Powered Virtual Assistant," the must-have course for nontechnical employees eager to explore AI and ChatGPT. This engaging course will guide learners through the essentials of using ChatGPT effectively, responsibly, and ethically to enhance productivity and streamline work processes.
Through a series of informative videos and hands-on activities, participants will learn how to craft effective prompts, manage AI limitations, and adhere to ethical guidelines while harnessing ChatGPT's potential. Enrich your LMS offerings by including this essential course and help your workforce take the first step towards smarter, AI-driven solutions with ChatGPT. | $34.00 | Add to Cart |
| Coaching Skills - Nonmember Effective coaching is about helping all people reach their full potential in any area of their lives. For the manager as a coach, this means working with people to improve their performance at work. This course will help you to understand how to be an effective coach. | $34.00 | Add to Cart |
| Communicating Effectively - 3 Month Access - Nonmember Price In this course, you’ll gain a deeper understanding of how communication works so that you can express yourself clearly, forge deeper connections with others, and avoid misunderstandings. | $34.00 | Add to Cart |
| Cómo Abordar el Acoso Sexual en el Sector de las Atracciones - Acceso por Tres Meses - Precio No Miembros Este curso en línea de IAAPA explora el problema del acoso sexual en el lugar de trabajo. | $34.00 | Add to Cart |
| Company Mission vs. Practice: The Employee Experience - Member Does your company’s mission reflect the employee experience? Many organizations prioritize customers while overlooking their teams. This IAAPA webinar explores how to create a people-first culture through leadership empathy, active listening, transparent communication, and inclusive decision-making. Learn strategies to enhance engagement, retention, and workplace culture by treating employees with the same care as clients. Watch now to discover how aligning mission with practice can transform your organization. | $0.00 | Add to Cart |
| Company Mission vs. Practice: The Employee Experience - Nonmember Does your company’s mission reflect the employee experience? Many organizations prioritize customers while overlooking their teams. This IAAPA webinar explores how to create a people-first culture through leadership empathy, active listening, transparent communication, and inclusive decision-making. Learn strategies to enhance engagement, retention, and workplace culture by treating employees with the same care as clients. Watch now to discover how aligning mission with practice can transform your organization. | $49.00 | Add to Cart |
| Competitive Fun: Why Sport Themed Experiences Are Growing In The Eatertainment Social Gathering Industry - 3 Month Access - Nonmember Price "Eatertainment," or competitive socializing, is a fast-growing trend reshaping entertainment outings. It blends socializing with friendly competition, tapping into the desire for camaraderie and fun challenges. As technology advances and consumer behavior shifts, businesses must adapt by offering innovative experiences to meet the demands of their active customer base. | $99.00 | Add to Cart |
| Consistent Sensational Service - Nonmember Consistent Sensational Service shows how caring for customers and what they’re going through, especially in tough times, builds trust. Customers love to do business where they feel happy and satisfied. And when it is consistently excellent service, satisfied customers will keep coming back to you. They will tell others about the wonderful service experience so it is great marketing and it is an important way to stand out from your competitors. In this Consistent Sensational Service course, you will learn how to deliver sensational service consistently – with your words, tone of voice, body language, and especially your actions, every time, all the time. In this dramatized case study, Carol considers sensational service is all about definite action and punctuality, and that service providers have passion and exceed her expectations. | $34.00 | Add to Cart |
| Consumer Trends Impacting the Attractions Industry in the U.S. Understanding Visitor Mindsets & Behaviors Across Generations, Affluence & Attraction Type - Nonmember Discover key insights from a survey of 1,500 attraction visitors, exploring how generational differences, affluence, and attraction type shape guest expectations. Learn how to enhance the visitor journey—from planning to post-visit engagement—while adapting to trends like digital integration, sustainability, and demand for unique experiences. Stay ahead of shifting consumer behaviors. | $49.00 | Add to Cart |
| Consumer Trends Impacting the Attractions Industry in the U.S. Understanding Visitor Mindsets & Behaviors Across Generations, Affluence & Attraction Type - Member Discover key insights from a survey of 1,500 attraction visitors, exploring how generational differences, affluence, and attraction type shape guest expectations. Learn how to enhance the visitor journey—from planning to post-visit engagement—while adapting to trends like digital integration, sustainability, and demand for unique experiences. Stay ahead of shifting consumer behaviors. | $0.00 | Add to Cart |
| Content Creation - Member Engaging content is key to standing out online. In this IAAPA FEC Committee webinar, Barry Zelickson and Nate Reinhart, co-creators of Fun Across America, share insights on content creation, social media strategy, and digital marketing. Learn how to leverage platforms, create compelling content, and grow your online presence. Watch now! | $0.00 | Add to Cart |
| Content Creation - Nonmember Engaging content is key to standing out online. In this IAAPA FEC Committee webinar, Barry Zelickson and Nate Reinhart, co-creators of Fun Across America, share insights on content creation, social media strategy, and digital marketing. Learn how to leverage platforms, create compelling content, and grow your online presence. Watch now! | $49.00 | Add to Cart |
| Conversations that Count: Using AI Chat to Drive Business Results - Member Discover how AI-powered chat can transform your guest interactions into powerful business opportunities. In this informative session hosted by Satisfi Labs, you’ll learn practical ways to implement conversational AI that delivers real results.
Whether you’re new to AI technology or looking to improve your current system, this webinar breaks down the complex world of conversational AI into clear, actionable insights. We’ll show you how leading businesses are using chat platforms to boost satisfaction, save costs, and gather valuable customer data—all without complicated processes. | $0.00 | Add to Cart |
| Conversations that Count: Using AI Chat to Drive Business Results - Nonmember Discover how AI-powered chat can transform your guest interactions into powerful business opportunities. In this informative session hosted by Satisfi Labs, you’ll learn practical ways to implement conversational AI that delivers real results.
Whether you’re new to AI technology or looking to improve your current system, this webinar breaks down the complex world of conversational AI into clear, actionable insights. We’ll show you how leading businesses are using chat platforms to boost satisfaction, save costs, and gather valuable customer data—all without complicated processes. | $49.00 | Add to Cart |
