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Arquitectura de los Sentidos - Nonmember Una experiencia de entretenimiento para los cinco sentidos. El factor Wow y cómo crear experiencias que vayan más allá. Una sesión inmersiva que nos llevará a experimentar con la vista, el oído, el gusto, el olfato y el tacto. | $99.00 | Add to Cart |
Ask the Experts: Using Data to Drive Results - 3 Month Access - Nonmember Price What do guests want? Where is the industry headed? Join industry experts in a panel discussion focused around how to use data and business intelligence to increase guest satisfaction, invest with confidence, and guide decision making. | $99.00 | Add to Cart |
Atender a Clientes con Discapacidad en el Sector de las Atracciones - Acceso por Tres Meses - Precio No Miembros Este curso en línea de IAAPA explora cómo los empleados de las atracciones pueden atender a los clientes con discapacidad de manera eficaz | $34.00 | Add to Cart |
Atraiga y entretenga: Consideraciones para los nuevos programas de entretenimiento - Acceso por Tres Meses - Precio No Miembros Además de dar vida a su parque con experiencias atractivas y emocionantes, el entretenimiento en vivo es una forma de atraer nuevos visitantes, generar ingresos adicionales y ayudar a gestionar problemas de capacidad. Este curso en línea de IAAPA le ayudará a prepararse para un nuevo programa de entretenimiento en vivo. | $99.00 | Add to Cart |
Attracting, Engaging and Retaining Gen Z Talent - Nonmember Discover how Gen Z’s unique values and digital-first mindset are reshaping talent dynamics across theme parks, water parks, FECs, and museums. This session explores actionable strategies to attract, motivate, and retain Gen Z employees—from leveraging social media-driven employer branding to fostering mentorship programs that align with their career aspirations. Learn how leading APAC attractions are adapting workplace cultures, communication styles, and incentive models to bridge generational gaps and drive long-term engagement. | $99.00 | Add to Cart |
Attraction Market Trends in Southeast Asia - 3 Month Access - Nonmember Price Explore the latest trends and demographic shifts in Southeast Asia's attractions sector, focusing on water parks, theme parks, and FECs. Gain in-depth knowledge of the unique market characteristics of Indonesia, Thailand, Philippines, Singapore, and Malaysia. | $99.00 | Add to Cart |
Attraction Security in 2023: Preparing for the Unexpected - 3 Month Access - Nonmember Price Gain a deeper understanding of the national security threat landscape and ways attractions operators can prepare for the unexpected. | $99.00 | Add to Cart |
Attractions Creativity in 2025: State of the Nation - Nonmember The best ideas can be borrowed and adapted, so what can you learn from creative examples and trends in the industry, happening right now? Get inspired to move out of your comfort zone and to stimulate new ideas to create new park experiences from this webinar | $49.00 | Add to Cart |
Basics of Food and Beverage Management - 3 Month Access - Nonmember Price Successful team members should understand how vital it is to manage quality food and beverage enterprises in such a way that ensures calculated profitability and consistently smooth operations. This IAAPA course defines and explains the basics of how team members can do exactly that. | $99.00 | Add to Cart |
Be Customer Centric: From Reactiveness to Proactiveness - 3 Month Access - Nonmember Price This session provides a comprehensive approach to quality management of customer service in the context of an attraction. | $99.00 | Add to Cart |
Be Inclusive! Learn How to Make it Happen for Your Organisation - 3 Month Access - Nonmember Price You know inclusivity’s important, but where to start? This workshop-style session will give you all the practical tips, tools, and processes you need to implement diversity and inclusion in your business operations – from your employees to your attraction and ride design. | $99.00 | Add to Cart |
Beat the Cheats: Countering Theft and Scams in the Amusement Industry - 3 Month Access - Nonmember Price Develop ways to protect your business from those seeking more than their fair share. Identify and address potential weaknesses in games and in operational procedures. Receive methods to detect and reduce theft from both guests and employees. Common scams will be described, and suggestions given on how to monitor social media to stay ahead of fast spreading new threats. | $99.00 | Add to Cart |
Best Practices for Opening and Operating a New Water Park - Nonmember Hear from water park operators from Thailand, Malaysia, and Macau as they share their experiences of opening and operating their water parks during challenging times. Gain valuable insights, proven strategies, and innovative approaches that ensure excellence in water park operations, even in the face of adversity. Whether you're an industry veteran or a newcomer, attending this session is a must to stay ahead in the ever-evolving world of water parks. | $99.00 | Add to Cart |
Best Practices for Operating a Successful Arcade Floor - 3 Month Access - Nonmember Price This IAAPA course provides insights and best practices to consider for establishing, operating, and maintaining an arcade location. | $99.00 | Add to Cart |
Beverages and Bottom Lines: How Drinks Drive Profit - 3 Month Access - Nonmember Price In this session learn how increase revenue in your beverage category through new and trending beverage types, create unique packaging and displays for more effective marketing and leverage the power of signature items through social media. | $99.00 | Add to Cart |
Beyond Expectations: Crafting Unforgettable Guest Services in Theme Parks - Nonmember Join operations experts from Hong Kong Disneyland, Shanghai Disney Resort, and Universal Beijing Resort as they delve into the art of crafting unforgettable guest experience in theme parks. Gain a deep understanding of guest expectations and explore frameworks for unique guest experience and services. Discover how to create memorable moments through effective communication, empowering frontline staff, and incorporating feedback for operational improvement.
Stay ahead of future trends and innovations in guest management to ensure excellence in guest experience. Don’t miss this insightful session to elevate your guest service capabilities to new heights. | $99.00 | Add to Cart |
Beyond POP (Pay-One-Price): How Theme Parks Innovate Revenue Streams Beyond Physical Expansion - Nonmember This webinar examines how theme parks can expand revenue beyond the pay-one-price model. Marie Weisbach shares research on dynamic pricing, premium experiences, and industry trends, offering strategies to boost profitability while enhancing guest satisfaction. | $49.00 | Add to Cart |
Beyond the Blockbuster: Exploring New Platforms for Visitor Experiences - 3 Month Access - Nonmember Price Cultural attractions face an exciting shift, aiming to integrate the engaging aspects of immersive pop-up experiences while enhancing educational and accessible offerings. Technology advancements and industry collaborations facilitate this evolution, discussed by experts from traveling exhibits and immersive design at the Museum of Science and National Geographic Society. | $99.00 | Add to Cart |
Beyond the Ordinary: Global Innovations Shaping the Future of Parks, Museums, Zoos & Aquariums - Nonmember Unlock the future of visitor engagement! Discover how parks, museums, zoos, and aquariums worldwide are revolutionizing the guest experience through innovative approaches, experiences and exhibits. This session dives into global trends, changing guest expectations and proven strategies to create experiences that captivate modern audiences, drive financial sustainability, and amplify your core mission. Learn practical approaches to boost revenue and attendance ensuring your facility remains a leader in a competitive market, while delivering your purpose as an educational/cultural attraction. | $99.00 | Add to Cart |
Blame On! Your Definitive Leadership Guide to Holding People Accountable - 3 Month Access - Nonmember Price Accountability isn’t just a buzzword, it’s a critical leadership strategy that could mean the difference between high performance and high turnover. Join this session to learn how to how to hold others accountable to improve performance and drive results. | $99.00 | Add to Cart |