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| 乐园应急响应和危机管理课程 - 3 个月访问 - 非会员价 设施容易受到各种潜在危机的影响，包括自然灾害、财务危机、技术故障、组织犯罪，以及工作场所暴力或恶意行为。学习有效的策略和资源，帮助您做好准备、应对危机和事后恢复。 | $99.00 | Add to Cart |
| 入门系列：商品销售运营 - 3 个月访问 - 非会员价 这个IAAPA在线课程旨在帮助商品销售员工掌握技能，以确保游客在您景点的零售地点购物时获得积极的体验。 | $99.00 | Add to Cart |
| 入门系列：安全 - 3 个月访问 - 非会员价 这个IAAPA在线课程旨在帮助员工掌握在工作环境中保持安全所需的技能。 | $99.00 | Add to Cart |
| 入门系列：游乐设备运营 - 3 个月访问 - 非会员价 这个IAAPA在线课程旨在帮助游乐设施员工培养他们需要的技能，以确保游客在游玩时能够安全而愉快的体验。 | $99.00 | Add to Cart |
| 入门系列：游客关系 - 3 个月访问 - 非会员价 这个IAAPA在线课程旨在帮助您掌握为客人创造积极愉快体验所需的技能。 | $99.00 | Add to Cart |
| 入门系列：游戏运营 - 3 个月访问 - 非会员价 入门系列：游戏运营课程旨在帮助相关员工掌握所需技能，确保游客获得愉悦体验。 | $99.00 | Add to Cart |
| 入门系列：管理 - 3 个月访问 - 非会员价 该课程旨在帮助新主管培养成功过渡到前线管理角色所需的技能。 | $99.00 | Add to Cart |
| 创造和维护优质游客体验 - 3 个月访问 - 非会员价 团队成员在能够超越期望并提供“惊艳”体验之前，需要了解游客的期望。这门IAAPA课程详细介绍了如何有效地超越期望，以创造您景点的终身粉丝。 | $99.00 | Add to Cart |
| 商品营销手册：成功布置产品的实用理念 - 3 个月访问 - 非会员价 商品和产品摆放包括战略性地展示您的商品，以吸引游客购买并加强您景点的故事或主题。本课程讨论了视觉商品陈列的价值，以及您零售位置的设计如何增强客户体验并提高销售额。学习者将介绍六种策略，帮助他们在整个运营中进行产品摆放和展示。 | $99.00 | Add to Cart |
| 提供优质游客服务的有效策略 - 3 个月访问 - 非会员价 在景点行业，为游客提供卓越的服务是所有团队成员的主要责任之一。这门IAAPA课程探讨了有效沟通和回应游客的策略。 | $99.00 | Add to Cart |
| 规划节日和特殊活动 - 3 个月访问 - 非会员价 该课程概述了节庆和特别活动的规划和设计过程，包括目标设定、创意会议、总体规划和执行。在整个课程中，您将获得有关预算、情景设置和与其他部门合作以成功执行景点特别活动的重要知识。 | $99.00 | Add to Cart |
| 设计打造沉浸式娱乐体验 - 3 个月访问 - 非会员价 这门IAAPA课程详细介绍了如何为您的游客设计沉浸式娱乐体验。 | $99.00 | Add to Cart |
| 4 Communication Skills Everyone Needs - 3 Month Access - Nonmember Price Ever-increasing complexity in the workplace means that effective communication skills are more important than ever. Peter Quarry outlines to Eve Ash the four key communication skills needed for survival. | $34.00 | Add to Cart |
| 6 Key Communication ERAs Every Leader Must Master To Avoid A Cruel - Member Great leaders refine their communication skills to inspire and guide their teams. In this session, Nathan Caldwell shares six key communication "ERAs" every leader must master to build trust and shape workplace culture—Swiftie references included! | $0.00 | Add to Cart |
| 6 Key Communication ERAs Every Leader Must Master To Avoid A Cruel - Nonmember Great leaders refine their communication skills to inspire and guide their teams. In this session, Nathan Caldwell shares six key communication "ERAs" every leader must master to build trust and shape workplace culture—Swiftie references included! | $99.00 | Add to Cart |
| 10 Creative Ideas for Recruitment in 2023 - 3 Month Access - Nonmember Price Are you having a hard time finding and keeping employees in this employment market? Are your old tricks for recruiting not working anymore? In this session, we will explore 10 fun and creative ideas facilities are implementing to find, recruit, and retain staff. | $99.00 | Add to Cart |
| 10 Guest Experience Mistakes to Stop Doing (and What to Do Instead - Member Does your guest experience strategy have gaps? From the way that your guests’ expectations are set to the standards you expect from your staff and how the guest experience continues long after the visit, every touchpoint in the guest journey must be properly managed to ensure a well-oiled machine. In this fast-paced and entertaining session, you will learn 10 practical changes to your guest experience strategy that you can make right away and see immediate results. | $0.00 | Add to Cart |
| 10 Guest Experience Mistakes to Stop Doing (and What to Do Instead - Nonmember Does your guest experience strategy have gaps? From the way that your guests’ expectations are set to the standards you expect from your staff and how the guest experience continues long after the visit, every touchpoint in the guest journey must be properly managed to ensure a well-oiled machine. In this fast-paced and entertaining session, you will learn 10 practical changes to your guest experience strategy that you can make right away and see immediate results. | $99.00 | Add to Cart |
| 18 Creative Ways to Fill Your Downtime - 3 Month Access - Nonmember Price This program outlines creative programs and events that can be implemented to fill off-peak times at a family entertainment center, or parks of any size. | $99.00 | Add to Cart |
| 24 "Do It Today" Food & Beverage Ideas for '24 - 3 Month Access - Nonmember Price In this "do-it-today" pragmatic session F&B leaders can expect to hear about 24 ideas they can take back to their operation for immediate implementation to benefit their operation. | $99.00 | Add to Cart |
