Product Catalog

When we analyse our response to feedback we can see that our brains are actually playing a trick on us by responding to feedback as a threat - when it should be considered a crucial opportunity to learn something. Even when feedback is offered with our best interests at heart, we tend to deflect it. In doing so, we dismiss observations about our behaviour that can actually help us be more effective in critical areas of our work and lives. This course will rewire the way you think about feedback. Your business needs brave and fearless managers who know how to give and receive feedback, and this course is packed full of ideas to help you.

States across the country have passed various laws to legalize or decriminalize the medical or recreational use of cannabis. This, in turn, impacts the requirements and obligations that companies have with respect to the hiring and discipline of employees, as well as safety standards and protections of patrons. This session will discuss various laws across the country and how they have impacted hiring and employee relations as it relates to cannabis use and possession, including potential revisions to workplace policies, changes to pre-employment, post-incident, and random drug testing, and accommodations of medical marijuana and cannabis use.

Traditionally, it is thought that guests simply play a game, then walk away with a possible prize if they win. Guest engagement at games is so much more than that. This IAAPA course provides proven effective strategies for making games more appealing and fun. Creating strong engagement programs will increase guest participation and the profits of your games operation at your attraction.

In this session attendees will gain a greater knowledge of the power of PR when used as a cost-effective marketing tool to boost awareness, online content, engage and influence visitors, and drive attendance to your destination. Learn the importance of relationship building with key media outlets, and tips on working with them to build reputation and enhance credibility.

What is a healthy workplace? You might think it is one in which the physical environment is safe for all employees or one in which there is a level of overall health among the employees. And you'd be right. However, there is another less obvious but equally critical meaning of the term healthy workplace. In this case, it refers to the social environment of an organization, and the culture that it is based on. You might know of this by another name; people call this corporate culture, organizational culture, or workplace culture. The culture of an organization is a reflection of the social environment that is created. And if you have a healthy workplace culture, you will have motivated and productive employees who understand and share the values of the company. In this module we will look at the characteristics of a healthy workplace culture and identify reasons that workplace culture is critical to the successful operation of any organization.

What is a healthy workplace? You might think it is one in which the physical environment is safe for all employees or one in which there is a level of overall health among the employees. And you'd be right. However, there is another less obvious but equally critical meaning of the term healthy workplace. In this case, it refers to the social environment of an organization, and the culture that it is based on. You might know of this by another name; people call this corporate culture, organizational culture, or workplace culture. The culture of an organization is a reflection of the social environment that is created. And if you have a healthy workplace culture, you will have motivated and productive employees who understand and share the values of the company. In this module we will look at the characteristics of a healthy workplace culture and identify reasons that workplace culture is critical to the successful operation of any organization.

This interactive training explores the causes and dangers of heat-related illnesses, including heat cramps, heat exhaustion, and heatstroke. Non-supervisor participants will engage in scenarios to understand the importance of prevention strategies such as hydration, shade access, and acclimatization. The course also covers workplace safety guidelines and emergency action planning to ensure a proactive approach to heat illness prevention.

This interactive training explores the causes and dangers of heat-related illnesses, including heat cramps, heat exhaustion, and heatstroke. Supervisor participants will engage in scenarios to understand the importance of prevention strategies such as hydration, shade access, and acclimatization. The course also covers workplace safety guidelines, supervisor responsibilities, and emergency action planning to ensure a proactive approach to heat illness prevention.

This interactive training explores the causes and dangers of heat-related illnesses, including heat cramps, heat exhaustion, and heatstroke. Supervisor participants will engage in scenarios to understand the importance of prevention strategies such as hydration, shade access, and acclimatization. The course also covers workplace safety guidelines, supervisor responsibilities, and emergency action planning to ensure a proactive approach to heat illness prevention.

In this session, Jerry Merola shares the metrics behind many current operators’ decision to trim facility size by offering attractions and experiences that are more efficiently packaged, cutting both occupancy and labor costs. Learn how ‘going up vs. going out’ can enhance investment returns, reduce downside risks, and improve bottom line performance.