Product Catalog

This session will explore new and innovative ways to create a more seamless guest transition from Marketing to In-Park Experience.  Based on the idea that the guest journey begins the first time they hear about an attraction or seasonal event and ends when they post their last photo of family fun.

Improve your leadership impact through better communication. This course teaches essential managerial communication skills, including active listening, adapting to different communication styles, and overcoming common barriers. Through six video lessons, you'll learn how to use verbal, nonverbal, and written communication more effectively to foster collaboration, resolve conflict, and connect with your team.

Learn from the legends. An in-depth conversation with three giants of the attractions industry in Europe. Panelists have vast experience in diverse attractions and a career in the attractions industry filled with success and overcoming all types of challenges. It is a must-go session, plain and simple.

This webinar provides a clear understanding of service animals under the ADA, including their distinction from emotional support animals and legal requirements for accommodations. It covers guest and employee rights, access to rides and attractions, workplace considerations, and proper etiquette. Attendees will gain practical insights to ensure compliance and create an inclusive environment in the attractions industry.

Explore how integrating interactive walkthroughs to new or existing rides can transform and level-up these experiences. Exploring the utilization of technology and creativity, this session will showcase how integrating interactive design alongside a ride system can take an attraction to the next level.

As extreme weather becomes more common, theme parks must adapt. Operators from Efteling and Europa-Park share how they handle heatwaves, storms, snow, and floods through planning, technology, and clear communication to keep guests and staff safe.

Legal troubles are every business owner’s nightmare – especially in the amusement industry. In this session, you’ll discuss real world cases and learn how frontline training is essential for every business. Learn the importance of solidifying training procedures and hiring practices, using real life examples and videos of how accidents occur and how frontline training could have avoided those accidents.

Get ready for IAAPA Expo 2023 with this webinar tailored for Family Entertainment Center professionals. Explore 550,000+ square feet of exhibits, 1,100+ companies, and 30+ hours of buying opportunities. Learn key tips, including the FEC 101 program and FEC Reception, to maximize networking and make the most of your expo experience.

In this session, individuals from family businesses share their perspectives, challenges, and successes, offering valuable insights applicable to your own business.

There are more opportunities for group sales other than birthday parties. Hear from operators who have been successful with alternate and unique approaches to driving groups to their facility. From what worked before the pandemic to shifting strategies to consider when booking sales now. Learn about continually changing culture, regulations, and how to further drive your business.