Product Catalog

This course examines annual pass loyalty programs and helps assess their suitability for your attraction. It covers guest perks, behavior analysis, and key factors (marketing, finance, and customer satisfaction) in program decision-making. It also offers retention and attraction marketing strategies.

Developing Trainer Skills is part of the Cutting Edge Communication Comedy Series. A powerful training series covering over 80 workplace topics every workplace needs to address. Short, sharp and funny with simple messages and skills for everyone. Cutting Edge Communication follows several characters through a landscape of social faux pas, insult and embarrassment. This series will amaze and enter-train, covering important lessons in human interaction, motivation, leadership, service, unprofessional behavior, apologizing, negotiating, stress, and difficult people, among many other workplace hot button issues. In Developing Trainer Skills, Cutting Edge intern Dion is keen to develop his skills as a trainer; the first step is to inspire and ensure relevance, no matter what the topic. Serena advocates asking at the outset about participants needs and getting their attention straightaway. Sam feels his talent is listening to participants and tailoring his approach to individuals different learning paces. Dion stresses the importance of an encouraging and positive atmosphere, no shooting down of peoples ideas and input. Carol advocates colorful, succinct speaking that raises peoples energy levels and readiness to hear whats next. Sam cautions against being intolerant and impatient, while Steve recommends the necessity of never condescending to ones audience. Dion demonstrates the importance of respectful interaction and openness to feedback (despite momentarily becoming defensive when Steve challenges him).

Developing Trainer Skills is part of the Cutting Edge Communication Comedy Series. A powerful training series covering over 80 workplace topics every workplace needs to address. Short, sharp and funny with simple messages and skills for everyone. Cutting Edge Communication follows several characters through a landscape of social faux pas, insult and embarrassment. This series will amaze and enter-train, covering important lessons in human interaction, motivation, leadership, service, unprofessional behavior, apologizing, negotiating, stress, and difficult people, among many other workplace hot button issues. In Developing Trainer Skills, Cutting Edge intern Dion is keen to develop his skills as a trainer; the first step is to inspire and ensure relevance, no matter what the topic. Serena advocates asking at the outset about participants needs and getting their attention straightaway. Sam feels his talent is listening to participants and tailoring his approach to individuals different learning paces. Dion stresses the importance of an encouraging and positive atmosphere, no shooting down of peoples ideas and input. Carol advocates colorful, succinct speaking that raises peoples energy levels and readiness to hear whats next. Sam cautions against being intolerant and impatient, while Steve recommends the necessity of never condescending to ones audience. Dion demonstrates the importance of respectful interaction and openness to feedback (despite momentarily becoming defensive when Steve challenges him).

In this session, learn to communicate to consumers the value they will receive in return for sharing their data. Equipped with the right knowledge and data insights, attractions marketers can maximize digital advertising opportunities to drive results and meet their campaign goals - the art of digital personalization and getting results by knowing your audience.

The FEC and LBE industry is evolving fast, and staying ahead of trends is key to success. In this IAAPA webinar, industry experts and FEC Committee members share key takeaways from the IAAPA FEC Summit 2023, covering emerging trends, strategic planning, innovative business models, and operational insights. Watch now for expert strategies to grow and thrive!

Diversity and Inclusion in the Workplace introduces the concept of diversity and inclusion in the workplace. The content focuses on understanding diversity and inclusion and its impact, improving your cultural competency, and what you can do to help foster inclusion in the workplace.

Diversity and Inclusion in the Workplace introduces the concept of diversity and inclusion in the workplace. The content focuses on understanding diversity and inclusion and its impact, improving your cultural competency, and what you can do to help foster inclusion in the workplace.

Demands for increased wages, enhanced benefits, and more flexibility have put a significant strain on employers, which directly impacts the guest experience and overall business. Join this session and learn how to get creative with modern solutions to labor challenges in every guest-facing department.

Learn how to plan and execute live entertainment and events that align with your facility’s audience and mission. This session explores best practices for creating engaging guest experiences while ensuring operational success. Discover strategies to maximize your venue’s unique strengths and leave a lasting impression on visitors.

Attendees will learn from Integrated Insight's expertise in holistic pricing strategies, particularly focusing on the distinction between Variable and Dynamic pricing and their relevance to different types of attractions. Gain insights into consumer perspectives, guiding principles, and how to determine the most suitable pricing approach for your business.